North American Van Lines Names 2013 Agent of the Year

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Company’s First Women Run Agency Recognized with Top Agent Honor at Annual Convention

North American Van Lines, Inc., one of the world’s largest moving companies, recognized Bloomington Relocation Systems of Normal, Illinois as the recipient of the 2013 Agent of the Year Award. This award was presented at the 2013 North American Van Lines National Convention, held October 15-17, 2013 in New Orleans, Louisiana. This is the first time that a woman run company has won this award in the history of North American Van Lines.

“Kelly knew when she started Bloomington Relocation Systems that she needed to focus on creating a company with strong values that provided the best quality experience,” said Dan Robertson, General Manager of North American Van Lines. “She has not only shown it with her current success, but also by the numerous agent achievements her team has received along the way. We couldn’t be prouder of everything she has accomplished with her team of consummate professionals and look forward to her future success.”

“We couldn’t have made it this far without the support and partnership of North American Van Lines and the agent family, “commented Kelly Lembke, President of Bloomington Relocation Systems. “Any time our team needed help, assistance or encouragement as we were building our business from the ground up, there was no shortage to be found. While we are humbled to win this award, it was and will continue to be a team effort.”

North American Van Lines Agent of the Year award recognizes the agent that attains the best overall scores in several categories including quality of service, hauling growth, sales growth, safety performance, and demonstrates the “Power of Blue” in supporting their fellow agents and customers. In addition, the agent must also demonstrate a significant increase in the total number of moves and total (hauling and booking) revenue for the year.

About Bloomington Relocation Systems
Bloomington Relocation Systems was started in 2011 with five employees, 5000 square feet of warehouse, and two trucks. In less than two years, it has grown to more than 40 employees, 100,000 square feet warehousing space, and more than 30 moving vehicles. In addition, they have won multiple major awards including “Quality Award of Excellence” every quarter since opening and the 2012 and 2013 “MVP Agent of the Year” awards. For more information about Bloomington Relocation Systems, visit their website at

About North American Van Lines, Inc.
North American Van Lines, Inc., established in 1933, is a wholly owned subsidiary of SIRVA Inc., a leader in providing relocation solutions to a well-established and diverse customer base around the world. The moving company, with headquarters in Fort Wayne, Indiana, and more than 500 agents worldwide, handles corporate, government, military and private relocations, and operates in the U.S., Canada and more than 100 countries worldwide. Information on North American Van Lines (U.S. DOT No. 070851) can be found on the Internet at

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Jeff Knapton
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