First Swisslog Automated Medication Management Systems for Latin America

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Robotic process, integrated with the prescription system, combines security with cost reduction and workflow optimization

The new system will support the elimination of waste, cost reduction and optimization of our pharmacy and nursing teams’ work.

Hospital Sírio-Libanês started a pioneering project for full automation of its central pharmacy, which is planned to go-live by mid 2014. Its aim is to ensure the current levels of security and workflow efficiency in medication administration, while doubling the institution’s capacity by 2016.

For the project execution, Hospital Sírio-Libanês entered an agreement with Swisslog Healthcare Solutions, leader in the development of integrated solutions for hospital automation.

“This is the first agreement for automated medication management systems signed in Latin America, an area that Swisslog is looking at with great interest. Our automated solutions contribute tangible benefits to healthcare providers in Latin America, and in Brazil in particular,” says Pieter Feenstra, Executive Vice President of Swisslog Healthcare Solutions. “Swisslog is partnering with leading healthcare institutions worldwide and we are happy to count one of the primary Latin America institutions among our customers,” Feenstra concludes.

The agreement covers high-technology systems in two complementary devices: the PillPick Automated Packaging and Dispensing System, which automatically dispenses patient-specific therapies in unit doses, and the BoxPicker Automated Pharmacy Storage System, which provides secure storage and retrieval of original manufacturer packages. The combination of these two automated systems will allow the hospital to manage and trace its entire drug formulary.

“This project is very important to ensure the success of our hospital expansion, so we are able to maintain our patients’ security in an area that is as critical as the use of medications. The new system will support the elimination of waste, cost reduction and optimization of our pharmacy and nursing teams’ work,” says Dr. Gonzalo Vecina Neto, Corporate superintendent at Hospital Sírio-Libanês.

The PillPick and BoxPicker Software will be integrated into the hospital’s existing prescription system, which is expected to result in a reduction of approximately 90% of the manual medication management in the pharmacy, while expanding the process control and traceability. To ensure the project’s success, a multi-disciplinary team made up of pharmacists, supply managers, nurses, IT specialists, HSL engineers and architects will be in charge of implementing the solution in partnership with Swisslog.

The civil works for adjustment of the physical space for the new pharmacy, whose area will be enlarged by 25%, has already been projected in the design for modernization and expansion of the Bela Vista unit of Hospital Sírio-Libanês through investments of over R$ 1 billion in the period between 2009 and 2014.

About Hospital Sírio-Libanês
The Sírio-Libanês Hospital is a philanthropic institution whose mission is to be a Center of Medical Excellence, focusing on Actions in the Healthcare, Teaching and Research areas. Occupying an area of 99,989 m², and with 4,919 collaborators and approximately 3,621 doctors – the Sírio-Libanês Hospital has the capacity to carry out more than 50 surgical procedures per day, around 1,200 types of diagnostic examinations and has beds for 372 people. For more information on Hospital Sírio-Libanês, visit

About Swisslog
Swisslog designs, develops, and delivers efficient automation for forward-thinking hospitals, warehouses, and distribution centers. We offer integrated solutions from a single source – from consulting services to design, implementation and lifetime customer service.

Headquartered in Buchs/Aarau, Switzerland, Swisslog has 2200 employees in 20 countries worldwide, supporting customers in more than 50 countries. The group’s parent company, Swisslog Holding AG, is listed on the SIX Swiss Exchange (security number: 1232462, Telekurs: SLOG, Reuters: SLOG.S). For more information on Swisslog solutions for hospital automation, visit


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Massimo Zagnoni
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