Healthpointe Urgent Care Increases Patient Satisfaction by Using Bazaarify’s Reputation Management Software

Patients are eager and willing to review their doctor via Bazaarify’s Mobile Platform after their visit.

Long Beach, California (PRWEB) November 22, 2013

As a leading health services provider in Southern California, Healthpointe is at the forefront of utilizing cutting edge technology to improve patient care and satisfaction. Healthpointe Urgent Care proudly announces its partnership with Bazaarify. Using Bazaarify’s Reputation Management Software, Healthpointe can gather real-time patient feedback and have a direct connection to their patients.

Currently, out of 100 reviews, Healthpointe Urgent Care services received an average of 4.8 out of 5 stars from their patients. Healthpointe consistently receives positive reviews, which includes comments such as "wait times are usually under 30 minutes for a doctor” and “therapy was great and efficient [and] injuries recovered to a much better state than before.”

Healthpointe's mission is to continually seek to improve upon patient satisfaction, and by using the technology available through the Bazaarify Reputation Management Tools, feedback from patients are captured in real-time allowing for continuous response and improvements in our health care services. Bazaarify makes it easier for patients to review Healthpointe after their visit by simply using a web based application. Bazaarify also aggregates reviews from other major review sites and makes it available to the management team at Healthpointe. This provides Healthpointe with another opportunity to listen and respond to the needs of their patients.

“Healthpointe is a perfect partner and a great case study for us”, said Naveen Gupta, CEO at Bazaarify. “Healthpointe team is committed to excellent customer care – patient satisfaction, continuous improvement and proactive reputation management. It’s amazing to see how excited doctors get when they read so many rave reviews from patients. That’s awesome!”

About Bazaarify

Bazaarify (bazaarify.com) is an innovative Online Reputation Management Software platform that creates powerful yet affordable tools so businesses can proactively listen to their customers, act upon feedback, and promote their good reputation across the web, social media and search engines. The company is based out of Sunnyvale, CA and led by entrepreneurs with diverse backgrounds in Internet and social media from Silicon Valley companies such as Yahoo, Google, Amazon, and Cisco.

About Healthpointe Urgent Care

Established in 1974 and currently based out of La Mirada, California, Healthpointe (healthpointemd.net) is a multidisciplinary healthcare organization offering a full range of medical services in practice locations through Southern California. Healthpointe Urgent Care offers the convenience of 10 locations throughout Southern California providing affordable and quality health care on a walk-in basis to better serve the needs of our patients. In addition to our urgent care services, Healthpointe also provide a full range of other medical services to include orthopedic medicine, occupational medicine, neurosurgery, physical and occupational therapy, headache clinic, and personal injury healthcare. To schedule an appointment call (888) 755-4850.


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