"We are all about how our client experiences their renovation," says Fies. "It's those little things that speak to ‘How are these people going to live through this process and have fun doing it?'"
Reston, VA (PRWEB) December 02, 2013
An avid speaker and supporter of women's empowerment and entrepreneurship, Mina Fies of Synergy Design & Construction was recently interviewed by WUSA 9 in Washington, DC for a series highlighting "Women's Small Business Month." The month-long series spotlights local businesswomen from various fields and shares the story of their business and keys to their success.
As a business owner in an industry dominated by men, Fies' success is proof that there is room for women to advance in any field if they are passionate enough about their work and their idea. Fies and her husband Mark started the design-build firm during the height of the recession in 2008, and have seen impressive growth in the past few years, leading to several new hires and consistent double digit year-over-year growth in their revenue.
Fies credits the firm's customer-centric approach for their success. "We are all about how our client experiences their renovation," says Fies in the interview, noting that client satisfaction throughout the entire process is her company's number one goal. "If we're doing a whole home renovation and your kitchen is going to be out of commission, we're going to set you up with a temporary kitchen – it's those little things that [speak to] ‘How are these people going to live through this process and have fun doing it?'"
This above-and-beyond philosophy is what has led Synergy D&C to see most of their success from referrals and word of mouth marketing. Through referrals and recommendations from happy customers, potential clients are able to get an idea of what separates Synergy from the rest of the crowd. Fies sums up, "they know they're going to be taken care of and guided through the process."
About Synergy Design & Construction, Inc.:
Synergy D&C is an award-winning woman-owned, Class A General Contractor serving Virginia and Maryland. Committed to excellence in customer service and innovative strategies for remodeling success, Synergy D&C launched at the height of the recession, and has already garnered recognition through several Master Design and Contractor of the Year awards and has been featured on HGTV's "Bang for your Buck."