Intelligent Patient Engagement
Chicago, IL (PRWEB) November 21, 2013
One missed appointment (no-show) a day can cost radiology departments and organizations $600,000 a year or more while also complicating scheduling and in turn negatively affecting patient satisfaction scores. Patient Prompt's highly effective automated patient engagement solution can reduce no-show rates and their consequences by 30 to 80%.
Patient engagement is the key catalyst to drive success for imaging organizations. Engaged patients are better payors, better prepared, happier, healthier, and more loyal. With a large share of its clients in the radiology speciality, Patient Prompt has proven to maximize revenue cycle, infrastructure utilization, and patient satisfaction scores through timely and effective appointment reminders and prep instructions.
Patient Prompt's Seamless Two-Way Integration is able to automatically send reminders via voice, text, and email and then post the results of the outreach back into the EHR or RIS/PAC that the radiology organization is using. Appointment prep instructions inform the patient of what preparation is necessary for each type of imaging test so appointments are not missed and equipment wasted.
Patient Prompt’s Chief Sales and Marketing Officer, Daniel Kube, said, “Prepared and informed patients and real time confirmations and cancellations lead to better managed schedules, shorter waiting times, increased revenue and infrastructure utilization, furthermore, better overall patient satisfaction ratings. The radiology industry is concerned about all of these. Patient Prompt helps them through automating the processes.”
The Radiological Society of North America leads the way in radiology research including related technology. The RSNA Annual Meeting is one of the largest medical meetings in the world where thought and technology leaders come together to share the latest in medical imaging.
Patient Prompt is a leading patient engagement solution helping thousands of healthcare providers achieve lower no shows, infrastructure utilization, increased revenue cycle, and increased patient satisfaction through automated patient outreach through voice, text, and email. Learn more at their booth #5822 at the Radiological Society of North America's Annual Meeting.