TROY and Levi, Ray and Shoup Leverage Combined Print Expertise to Assist Major University Hospital

Share Article

Collaborative Effort Complements Major University Hospital Electronic Health Records Implementation

TROY Group, Inc., a worldwide leader in the printing and management of security documents collaborated with Levi, Ray and Shoup, Inc. (“LRS”) to provide a major university hospital in North Carolina with a solution that will yield cost savings in six months. TROY and LRS, a global provider of output management software, installed prescription printing capabilities that complement the facility’s e-prescribing initiatives.

Healthcare facilities and practices like the major university hospital in North Carolina have relied on electronic health records (EHR) technologies such as Epic to fulfill the core requirements of Meaningful Use (MU); these requirements include e-prescribing.

Centers for Medicaid and Medicare Services (CMS) offer MU incentives that require electronic patient-centric record keeping, communication between providers and prescription issuance. Printed documents continue to drive many medical care processes, posing workflow challenges and increasing the risk of prescription fraud. The North Carolina facility prints an estimated two million prescriptions per year and represents just one example of the continued necessity to print.

To address challenges that arise when printing is necessary and security is required, TROY developed TROY Secure Print Enterprise (“TSPE”), a software solution that produces prescriptions with CMS-mandated security features. TSPE assists healthcare facilities transitioning to electronic health systems such as Epic. The successful integration of TSPE and Epic technologies ensures full prescription issuance compliance for users of those systems, whether a provider e-prescribes or prints.

LRS has integrated its VPSX® Enterprise Output Management solution with Epic to create a seamless platform for delivering critical documents throughout the enterprise. The robust VPSX system provides this hospital with a secure, central point of control for all output designed to save effort and time when seconds count. The LRS® solution collects and interprets print data then manages flow, routing, output and specific user settings for output.

This LRS integration with Epic allows prescription print jobs to be recognized, converted to a print-ready format and passed to TSPE for application of security features. Combining the TROY and LRS solutions streamlines and secures the prescription printing process, offering seamless print queue management that ensures no gaps in prescription generation security. One of the most significant benefits is the ability to print prescriptions on any device in the enterprise using plain paper. The savings in tamper resistant print stock alone will result in significant savings to the hospital.

When the major university facility chose LRS to implement a full-scale platform for managing its complex printing requirements, LRS turned to TROY for the secure prescription printing module. According to LRS Business Development & Alliances Manager Jay Boor, TROY healthcare solutions are the obvious choice for secure prescription issuance modalities. “When our clients seek our assistance to ensure prescription printing is done right, we call TROY. TSPE is the most comprehensive solution on the market today,” Boor said. “LRS has been working with TROY for more than 10 years because of our shared commitment to deliver quality. We continue to turn to TROY solutions because we know we’re providing reliability and value to our clients and their patients.”

LRS and TROY are award-winning HP business partners and both companies’ solutions have been integrated with other major EHR systems to eliminate inefficiencies and gaps in compliance and document security that exist when printing is required. The resulting solution offers providers secure prescribing methods that increase security, cost containment and efficiency, thereby allowing more time for patient care, protecting patient information and reducing the risk of prescription fraud.

TROY Healthcare Solutions Vice President and General Manager John Hodgson said the TROY relationship with LRS demonstrates a mutual dedication to enhance healthcare by bringing a wide range of technological benefits to providers. “TROY is proud to offer a fully integrated and tested solution to Epic customers like the university hospital in North Carolina. Combining our capabilities with the LRS platform provides a solid solution for the complex, large output environments we frequently encounter,” he said. “The LRS solution is a comprehensive and robust output management solution. Our products, when used together, ensure full compliance with printed patient information mandates.”

About TROY Healthcare Solutions
TROY Healthcare Solutions offers software solutions that automate secure prescription issuance and assist compliance with patient confidentiality regulations. A division of TROY Group, Inc. (“TROY”), a worldwide leader in secure on-demand printing systems, TROY Healthcare Solutions create efficiency and security so medical professionals can concentrate on patient care. Using more than 30 years of secure on-demand printing expertise, TROY has developed secure prescription printing solutions with unprecedented fraud deterrence features. These features provide complete compliance with federal regulations in healthcare prescription applications and have allowed healthcare providers to prepare for new electronic health record (EHR) mandates. TROY research and development efforts focus on further innovations that promote secure healthcare information environments. Visit TROY Healthcare Solutions at

About LRS
LRS is a privately-held U.S. company with corporate headquarters located in Springfield, Illinois, USA. Remote offices are located throughout the United States and in key geographic regions around the world. More than half of the Fortune 1000 companies rely on industry-leading LRS solutions, with products in use in over 30 countries. Industry analyst groups recognize LRS as a global IT leader and Software Magazine consistently ranks LRS as one of the top software companies in the world. LRS and VPSX are registered trademarks of Levi, Ray & Shoup, Inc. For more information about LRS, visit

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Keli Henderson
Follow us on
Visit website