The new joint solution between xMatters and New Relic will help resolve issues quickly, before users are affected.
San Ramon, Calif. (PRWEB) November 21, 2013
xMatters, inc., a global leader in enabling business processes with communications, announced today that it has partnered with New Relic, Inc., the software analytics company. With this integration, joint customers will be able to create their own custom messaging applications for New Relic in order to contact the right people when an incident occurs – streamlining the notification process and expediting the resolution.
With the new integration, joint customers can instantly notify, escalate and collaborate on New Relic alerts using custom built messaging capabilities through a variety of mediums including voice, email, pager and SMS. The new joint solution between xMatters and New Relic will help resolve issues quickly, before users are affected.
“By aligning with New Relic, we’re able to offer our joint customers the ability to solve application issues quickly and effectively,” said Troy McAlpin, CEO of xMatters. “This timely communications capability is absolutely critical in a DevOps world where development time cycles have been dramatically reduced.”
“New Relic aims to help application developers make their software successful,” said Bill Lapcevic, vice president of business development at New Relic. “With the addition of xMatters to our Connect Program, we can now offer our enterprise customers additional insight with automated targeted notifications, allowing them to continue doing what they do best.”
This new combined solution is available now through New Relics’ Connect Partner Program.
About xMatters, inc.
xMatters enables any business process or application to trigger two-way communications (text, voice, email, SMS, etc.) throughout the extended enterprise. The company’s cloud-based solution allows for enterprise-grade scaling and delivery during time-sensitive events. More than 1,000 leading global firms use xMatters to ensure business operations run smoothly and effectively during incidents such as IT failures, product recalls, natural disasters, dynamic staffing, service outages, medical emergencies and supply-chain disruption. Founded in 2000 as AlarmPoint Systems, xMatters is headquartered in San Ramon, CA with European operations based in London. More information is available at http://www.xMatters.com or 1-877-xMATTRS or +44 (0) 1483 722 001 UK. Follow us on Twitter and Facebook.