PCA Links Organizational Change with Reliability Simulation

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Performance Consulting Associates, one of North America’s Premier Reliability Improvement Consulting Firms, today announced an updated version of its Work Management Reliability Simulation. This Training Tool Facilitates Organizational Change by Introducing and Reinforcing Best Practices in Maintenance Planning and Scheduling and MRO Materials Management.

“Best–in-class” companies must have superior tools available to foster an effective culture for dealing with change. Dick DeFazio, CEO of PCA, commented: “We believe that world class companies must develop tools and cultures for dealing with change, and that simulation events are at the vanguard of illustrating the “whys” and “hows” of change management.” “Our job is to introduce sustainable change in how people understand their roles, perform their jobs, and work together effectively within their own organizations.” He continued, “Our simulation environment is highly successful because it presents real world ways for companies to deal with real world problems and help change highly reactive cultures to one that is more proactive by re-introducing the “management of change concepts” into the overall asset management effort.”

The two-day simulation session begins with a set of highly unfavorable conditions: little or no pre-planning of work, constant changes in priorities, lack of coordination with the MRO storeroom, and limited communication between maintenance and operations; in short, a typical environment many of PCA’s clients find themselves in. As each of the successive sessions unfold, all participants (representing maintenance, operations, stores, and engineering) learn by doing. As they change the operating conditions, there is a marked improvement in their results. By mixing short training sessions and active simulated work situations, their involvement quickly leads to noticeable improvement. At the conclusion of the two days, one will see and hear many “Ah Ha!” moments as they occur. The participants have thus become their own agents of change.

PCA recommends that all key functions within an organization participate in the simulation. A common bond is created and a common foundation for change is quickly established. The time compression of the simulation event lets everyone see how the effects of good choices can transform an organization, improve operational reliability, and clearly identify the path forward.

For more information and availability dates for your organization, please contact Jim Davis, VP of Business Development and Sales at davis(at)pcaconsulting(dot)com, or call directly to 770-717-2737. A list of additional services can be found on PCA’s website at http://www.pcaconsulting.com.

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