Experts Rex Black, Mike Lyles, and Jay Philips to Debate Pros and Cons of Software Testing Metrics in Webinar hosted by XBOSoft

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The Good, the Bad, and the Metrics, webinar will focus on the much talked about and disagreed upon topic of software testing metrics.


When implementing software quality metrics there needs to be an understanding of the purpose of the metrics and who will be utilizing them. This webinar will be beneficial to QA and testing professionals of all levels. - Philip Lew, CEO of XBOSoft

Mark your calendar for December 17, as software quality assurance and testing firm, XBOSoft hosts another complimentary webinar for software quality assurance and testing professionals. This informative discussion focuses on the much talked about and often disagreed upon topic of software testing metrics.

Everyone has an opinion about test metrics. Some believe they are the most valuable way to communicate the results of testing. Some think that they are useless, misleading and damaging to the communication of test results. Some believe that without measurement you are not managing the effort. And some believe that bad metrics are worse than no metrics at all.

Speaker Jay Philips agrees,"Bad metrics are worse than no metrics because they provides incorrect details and allow those details to be viewed subjectively. Once a metric is published people focus on it, even if it’s wrong, so you never want to publish a metric that is inaccurate, not agreed upon, or can’t stand on its own."

Where does your organization fit in the metrics and measurement debate?

Is the team aligned?

Is there a reporting process in place for test results?

Are there dozens of metrics reported periodically that no one looks at ?

When metrics are looked at there is room for misinterpretation?

In this webinar, Mike Lyles, challenges Rex Black and Jay Philips to discuss multiple viewpoints on the topic will be reviewed and many of the questions organizations have today will be addressed.

Registration and information can be found here.

Key Takeaways:

  •     Top metrics that are misused or misunderstood in most organizations
  •     What metrics to get rid of ASAP
  •     Best and Worst metrics - based on opinions of the panel & audience
  •     Metrics that every organization should use
  •     Tools and processes that can help better measure testing

"In today's world the ability to measure progress, success, and failure is critical.
While there are many schools of thought on the value of metrics, the way that they are presented, and even the harm that metrics do to organizations, it seems that everyone believes that there must be some mechanism for reporting the status of testing.
Whether using numbers, graphs, writing a paragraph, or simply telling a story, having a measurement program to understand the success of testing will enable an organization to share the health of an effort with the stakeholders.
The webinar will examine various angles on the good and bad uses of metrics, and will engage the audience and a panel to discuss the hot topics around metrics and measurement," says Mike Lyles, who will act as moderator for the discussion.

No matter your current opinion of metrics, this webinar will provide valuable information for software professionals of all levels.

About XBOSoft

XBOSoft headquartered in San Francisco, CA specializes in software testing and quality assurance with branch offices in the USA, Europe and China. With a proven record of success working for Fortune 500 companies and specialized ISVs, XBOSoft has gained broad domain expertise with extended experience in finance and healthcare.Our commitment to software quality improvement is implemented through practical quality assurance processes combined with deep technical expertise. XBOSoft is completely focused on software quality, providing both consulting and testing services. For more information, visit

About Mike Lyles

Mike Lyles is a Sr. QA Manager with 20+ years of IT experience, working in various roles over the years. His current role is over Performance and Automation testing for all business communities within his organization. Mike enjoys teaching others in the testing profession. He has spoken at multiple conferences on test management topics, and has written multiple published articles. You can learn more at or on his website at

About Rex Black

With thirty years of software and systems engineering experience, Rex Black is President of RBCS (, a leader in software, hardware, and systems testing. For almost twenty years, RBCS has delivered consulting, outsourcing and training services in the areas of software, hardware, and systems testing and quality. Employing the industry’s most experienced and recognized consultants, RBCS conducts product testing, builds and improves testing groups, and provides testing staff for hundreds of clients worldwide. Ranging from Fortune 20 companies to start-ups, RBCS clients save time and money through higher quality, improved product development, decreased tech support calls, improved reputation, and more. Rex has written ten books and over forty articles, presented hundreds of papers, workshops, and seminars, and given about fifty keynotes and other speeches at conferences and events around the world. Rex is the past President of the International Software Testing Qualifications Board and of the American Software Testing Qualifications Board.

About Jay Philips

Jay Philips is a highly experienced leader with a focus in business intelligence and software development team building. She has successfully completed multiple large and small projects in a variety of industry domains including strict regulated financial & health care environments.

Jay is the CEO & President of Project Realms, Inc. ( an IT consulting firm focusing on software quality. Project Realms was created because Jay found that there was a need for leadership, creation, maintenance and execution of development and testing activities.

Jay is also the CEO & President of TeamQualityPro (, which is a real-time integrated dashboard platform used to evaluate the entire ecosystem of application projects and resources. TeamQualityPro is code agnostic so all organizations can implement a real-time executive dashboard system.

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