Tampa, Florida (PRWEB) November 27, 2013
Largo, Florida based HitchAnything issued an alert to current and former customers worldwide on November 18, 2013 regarding a revamped and relaunched internal customer care initiative. The notice issued in both an article entry and via email, expressed that the company has recently been reviewing policies in reaction to a spate of out of character reviews filed on the site Yelp. The reviews on the consumer reporting site deviated from reviews that were typically very positive, and left the HitchAnything team looking for a way to build a more perfect customer service experience.
In order to combat and repair perceptions regarding customer care, the HitchAnything team requested that their customers enter their honest opinions regarding products; ease of website navigation and overall customer care. Customer opinions can be entered directly through the HitchAnything site, which customers can find by visiting http://www.hitchanything.com. About a week after a purchase from HitchAnything, an email will be sent to a customer asking if they would like to submit a review for each product that was purchased. After rating a product, a customer comment on anything else they feel should be shared about a shopping experience. These reviews are unedited, and allow a consumer much more power over their own review than a site like Yelp will allow.
The second way to rate customer care is through ResellerRatings.com. The site has been a trusted site for rating online stores for years, and is famous for posting unedited customer reviews and is considered by many to be the place to go to find the safest and best stores to shop online.
Customer reviews remain the fastest and easiest way for a consumer to leave feedback regarding the evolution of customer care at HitchAnything. The company encourages you to leave feedback, so you can let other customers understand how you were treated by the HitchAnything team.
HitchAnything offers everything from trailer hitches to fifth wheel hitches and is always happy to assist customers in finding the products they need to safely tow their precious cargo. HitchAnything is located at 9225 Ulmerton Rd. Largo, FL 33771, and can be found online by visiting http://www.hitchanything.com.
This press release was drafted by Michelle Germann of It Takes a Geek Social Media (http://www.ittakesageeksocialmedia.com).