These awards are a tribute to all our staff and particularly our installation team.
(PRWEB UK) 30 November 2013
The Kitchen and Bedroom Showroom in New Milton Hampshire has picked up two prestigious awards this year, in both cases showing as a small independent company it can deliver the same high levels of customer service and quality as much larger enterprises.
As a member of the New Forest Business Partnership, the company submitted an entry into the Brilliance in Business 2013/2014 award scheme. In view of the large number of customer features and benefits offered by the company, the chosen category was customer care.
This category is always hotly contested and despite being pitched against two blue-chip corporate companies, Contract Kitchens was adjudged the winners. Managing Director Terry Earle stated, “These awards are a tribute to all our staff and particularly our installation team.”
Earlier this year, The Kitchen and Bathroom Showroom became the first independent contractor to achieve the Furniture Industry Research Association (FIRA) Gold Installation Certification.
Gold Installation Certification from FIRA is a major achievement for the Kitchen and Bedroom Showroom. The certification process is rigorous and requires fully audited systems to be in place; in addition FIRA experts visit and audit a number of installations. Currently, all other holders of Gold Installation Certification are large, mainly countrywide retailers.
Despite the continued trading difficulties in “big ticket” sales, The Kitchen and Bedroom showroom has experienced a brilliant 12 months with sales running at 20% ahead of last year. The order book for January through to April next year looks very healthy with a major contract for 13 flats starting in January. The company has also secured an order for another 13 flats to start later in the year and is currently quoting for another 17 flats and 8 high-end apartments.
On the private side, several orders have already been confirmed for completion during the first three months of 2014.
During 2012 the company began importing the German Rotpunkt kitchen direct from the factory. This proved so successful that the company ended up being the second largest importer into the UK. This trend has continued throughout 2013 with the business fitting several large contemporary and modern kitchens.
The Kitchen and Bedroom’s ecommerce website,http://www.sinkdeal.com goes from strength to strength with sink packages being sent to Australia, America and throughout Europe, as well of course all over the UK.
Further information about the company can be found on the Kitchen and Bedroom Showroom web site: http://www.kitchenandbedroomshowroom.com.