Dimensional Insight Outscores the Competition in Numerous Categories in the World’s Largest BI User Survey

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Users give Dimensional Insight high ratings in goal achievement, performance satisfaction and customer support in The BI Survey 13 conducted by BARC.

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Customer survey responses show that the product delivers a broad spectrum of value throughout an entire organization, which is consistent with Diver’s higher than average score for penetration within customer accounts.

Dimensional Insight, a developer of business intelligence (BI) solutions, today announced that its BI platform, The Diver Solution (Diver), achieved high ratings in the BARC BI Survey 13 for the third straight year. The BI Survey 13 is the world’s largest and most comprehensive independent survey of business intelligence end-users.

Dimensional Insight outperformed all major BI vendors -- IBM/Cognos, Information Builders, Microsoft, MicroStrategy, Oracle, QlikTech, SAP/Business Objects and Tableau – in numerous key categories, including:

  • Goal Achievement: Users gave Dimensional Insight high scores in goal achievement in the visual analysis and data discovery peer group, indicating their BI deployments are fulfilling the goals originally set at the beginning of the project.
  • Performance Satisfaction: Users indicated a high level of satisfaction with Dimensional Insight product performance.
  • Vendor Support: Dimensional Insight achieved the No. 1 ranking in vendor support in all peer groups in which it was featured, indicating a very high level of customer satisfaction with the product and user support provided by Dimensional Insight.

Dimensional Insight also achieved high scores for penetration within its customer organizations. Responders cited that implementations of Diver attained usage by, on average, 26 percent of personnel within an enterprise, which is nearly twice the average of 15 percent for all products measured in the survey. This is a key indicator of ease of use, customer satisfaction and value.

“Dimensional Insight has posted strong scores in our survey for the 3rd year in a row,” said Carsten Bange, CEO of BARC. “Customer survey responses show that the product delivers a broad spectrum of value throughout an entire organization, which is consistent with Diver’s higher than average score for penetration within customer accounts.”

“Many thanks to our customers who have taken the time to provide feedback in valuable surveys like this one conducted by BARC,” said Fred Powers, co-founder and CEO of Dimensional Insight. “These results are gratifying because it is our highest priority at Dimensional Insight, along with our global network of partners, to ensure that our customers get the most out of their investment in The Diver Solution.”

BARC’s BI Survey 13 compiled feedback from 3,149 end users about 30 different business intelligence products. It asked several questions to measure business benefits and the success of deployments. BARC featured Dimensional Insight in three peer groups: “Dashboard Vendors,” “Ad-hoc Analysis Vendors” and “Visual Analysis and Data Discovery Vendors.”

To download a free copy of the Dimensional Insight vendor summary for The BI Survey 13, please visit: http://info.dimins.com/BARC-BI-Survey.html.

About Dimensional Insight
Dimensional Insight is a leading provider of business intelligence (BI) solutions. The company offers a comprehensive set of BI capabilities ranging from data integration and modeling to sophisticated reporting, analytics, information portals and dashboards. Founded in 1989, Dimensional Insight has thousands of customer organizations worldwide. Dimensional Insight’s Diver Solution consistently ranks as a top performing business intelligence platform by customers and industry analysts in its core market segments including healthcare, manufacturing and distribution industries. For more information, please visit http://www.dimins.com.

About Business Application Research Center (BARC)
Business Application Research Center (BARC) is a leading independent software industry analyst delivering information to more than 1000 customers each year. For more than ten years, BARC has specialized in core research areas including Data Management and Business Intelligence as well as Enterprise Content Management.

BARC publishes the largest end-user survey on Business Intelligence products - The BI Survey - and the most comprehensive collection of in-depth BI product evaluations and market analysis - The BI Verdict (formerly known as The OLAP Report).

More than 30 highly-qualified professionals deliver 100% unbiased and well-founded knowledge about the software market with software evaluations, conferences, market research and consulting. BARC has offices in the UK and Germany, and partners worldwide.

Dimensional Insight and The Diver Solution are trademarks or registered trademarks of Dimensional Insight or its subsidiaries in the U.S. and other countries. Other company names, product names and company logos mentioned herein are the trademarks, or registered trademarks of their respective owners.

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Kathy Sucich
Dimensional Insight
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