London, United Kingdom (PRWEB UK) 5 December 2013
Omni Facilities Management, a leading provider of outsourced housekeeping services to hotel groups across the United Kingdom and Singapore, today announced its plans to revolutionise hotel housekeeping and outsourcing through a landmark partnership with software provider, Knowcross Solutions.
Speaking on behalf of Omni Facilities Management, Asif Alidina, Director of Business Development said:
“We believe that the TRITON software suite, developed by Knowcross Solutions, will revolutionise hotel housekeeping and provide substantial time savings across the department as well as the Maintenance, Front Desk and Guest Service functions. Hotels have sometimes been reticent to embrace technology and the housekeeping department has been particularly neglected, despite its critical role in the guest experience.
TRITON presents a new, innovative way for hotels with in-house or outsourced housekeeping departments to recognise more savings, without jeopardising quality or overburdening staff. Over the coming months we will be working with our prospective and existing clients to recognise these significant savings through the implementation of TRITON, particularly its housekeeping module TRITON HK, which automates daily housekeeping activities.”
The TRITON software suite allows hotels to stay in control of their operations through smartphones and tablets, allowing them to manage housekeeping and maintenance tasks as well as guest requests, complaints and personalised services. The TRITON suite is already used in over 200 hotels around the world including the Grand Hyatt in Singapore and the Rosewood, Andaz and Corinthia hotels in London as well as others.
About Omni Facilities Management
Founded in London, UK over 30 years ago, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels across the UK and Singapore. Employing over 4,000 people, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups including InterContinental Hotels Group (IHG), Hilton Worldwide, Marriott, Redefine BDL Hotels, Raffles, Shangri-La, Ritz-Carlton and Resorts World. Omni’s divisions include Omni Facilities Management Ltd, Omni Hotels LLP, Omni Recruitment Services Ltd, Omni Integrated Services Ltd, Omni Group Holdings Asia Pte Ltd and Omni Software Ltd.
About Knowcross Solutions
Founded in 2002, Knowcross provides the world’s finest hospitality service organizations with the tools to enable the execution of near perfect guest service, real-time communication and measurable analysis while at the same time providing dramatically tangible operational efficiencies using the latest mobile and internet native technologies. Knowcross is defining the standards of the next generation of hospitality technology solutions.