Secure Retail streamlines people processes with Cezanne OnDemand

Share Article

Leading-edge chip and PIN solution provider Secure Retail Ltd has been able to cut costs and improve the efficiency of its core people processes by switching to on-line HR solution Cezanne OnDemand.

The Leicestershire-based business provides secure payment solutions for a wide range of companies across retail and hospitality business. Together with its sister company Mobius (a M2M airtime provider), it employs 45 people.

Secure Retail is growing fast and HR and Training Manager Rachel Waby felt that the company’s previous HR software had become outdated and was too limited in its functionality to meet the company’s changing needs. After looking at a number of HR solutions, she chose Cezanne OnDemand because of its cost-effectiveness, flexibility and wide range of easy-to-use features.

“Cezanne OnDemand just ticked all the boxes for me,” she said. “I wanted a cloud-based solution so that we didn’t have to worry about maintaining it and the pay-as-you-go format was also really appealing. I really liked the fact that there was no big up front licence fee and that we could just pay for the number of people we were managing at any one time.”

Rachel was also impressed by Cezanne OnDemand’s visual appeal. “I wanted something that looked attractive and up-to-date so that employees would be encouraged to use it – and being able to brand the system with our company logo has also helped to create a sense of ownership,” she said.

Secure Retail needed to get up and running with the system quickly as the license for their previous product was about to run out. Rachel and a colleague attended a training session organised by Cezanne OnDemand and with the help of the support team, were able to get all the company’s employee data loaded and were ready to go live with the absence management module in just a few weeks. She has since run a series of half hour training sessions for small groups of staff, who have quickly been able to get to grips with the system.

“The overall feedback from people has been that it’s great and much easier to use than the previous system,” she said. “People have found the absence calendar particularly helpful. Individuals can look to see when colleagues are off when they are trying to plan holidays and managers have an overview of what’s happening in their team and across the business.”

Rachel is now looking forward to taking advantage of some of the other features offered by Cezanne OnDemand. One of her early priorities will be to get the staff handbook and other HR documents up on the portal. “I’d like to make it a one-stop-shop so that employees know where to go to look for anything people-related,” she said. “We will also look at the performance management module in the future and see if we can use it to make our existing procedure a bit slicker and more accessible to everyone.”

Secure Retail have found the Cezanne OnDemand support team particularly helpful. “They have been fantastic. Very quick to reply and I’m confident that when I log a query they will always get back to me within a day,” says Rachel. “I have a better system for less money so I really couldn’t be happier.”

About Secure Retail

Providing secure chip and PIN payment solutions to meet your business, retail and banking needs
Secure Retail was created to provide a single source for multiple site retail businesses and independent sales organisations who want to improve the effectiveness of their chip and PIN payment solutions.
About Mobius Networks

Mobius is the UKs first integrated data airtime provider. We aim to prove that, in the data world, all networks are not the same and even, all SIMs are not the same.

About Cezanne HR

Cezanne HR provides mid and small-sized businesses with powerful, secure and easy to manage online HR software that helps them reduce costs, streamline HR processes and enable employees to work together more effectively.

Cezanne’s HR software is delivered in the Cloud on a Software-as-a-Service basis. This means it is hosted and delivered online via a secure server, with updates automatically provided to clients as they are released as part of the subscription fee. There’s no need for customers to continually invest in their own hardware or software, or in installing updates. They simply log on via the Internet and have immediate access to the latest version of the system from wherever they are.

The online system is the first HR software solution to be offered on a pay-as-you-go basis, with monthly fees being adjusted up – or down – to reflect the average number of employees being managed each month. It is also the first to include, at no extra cost, an innovative employee portal that enables HR to easily share company information and documents and includes social features that allow employees to work together more productively.

Since releasing Cezanne OnDemand in the summer of 2011, the company has acquired an impressive customer base, many of whom are leaders in their field. Recent customers include Think Jam, Ward Williams, Evolving, Intelliflo, Invitation Digital, Core Technology Systems, Viking River Cruises, SiteMinder, NOW:Pensions, Grassy Creek and Procserve. The company has offices and partners supporting customers in mainland Europe and elsewhere.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Penny Farmer
Cezanne HR
+44 2072022727
Email >
Visit website