Knowcross joins hands with Omni Facilities Management to provide UK and Singapore’s leading hotels with Guest Services Management Solutions

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Knowcross Solutions is pleased to announce a landmark partnership with Omni FM which would bring the cutting edge TRITON software suite to hotels across the UK and Singapore.

Knowcross Solutions has partnered with Omni Facilities Management to offer hotels in the UK and Singapore with the TRITON suite of applications.

TRITON helps hotels provide improved, consistent and personalized guest services which result in increased guest satisfaction and guest loyalty. At the same time, hotels save significant costs and boost staff productivity through automation of processes. The applications have been deployed in over 200 hotels, across 38 countries at leading hotel brands such as Hyatt, Kempinski, Rosewood, IHG, Shangri-la, Oberoi Hotels & Resorts and many more.

Established in 1980, Omni Facilities Management is a leading provider of outsourced services to over 150 hotels in the UK and Singapore. With over 4,000 employees, Omni provides Housekeeping, Recruitment, Property and Software Services to major hotel groups like IHG, Hilton, Marriott, Raffles, Shangri-La, Ritz-Carlton and so on.

This partnership will enable Knowcross Solutions to cover the UK & Singapore market more effectively. As one of the leading hotel outsourcing and facilities management companies, with a large customer base, Omni will promote TRITON to hotels looking for cost effective solutions which also add value to their business.

“Our hotel clients are actively looking for new ways to improve the guest experience and reduce costs, without jeopardising quality or overburdening their staff. Having researched the hospitality software market place for several years, we believe that the TRITON software suite will provide substantial time savings across the Housekeeping, Maintenance, Front Desk and Guest Service functions. Over the coming months we will be working with our existing and prospective clients to recognise savings through the implementation of TRITON, particularly its housekeeping module TRITON HK, which automates daily housekeeping activities and results in substantial cost savings,” said Asif Alidina, Director of Business Development at Omni Facilities Management.

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Neha Singh
Knowcross Solutions
+91 1141225060 Ext: 324
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Knowcross Solutions

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