Esna Names CRI Its North American Avaya Implementation Partner

Share Article

Partnership helps enterprises to better leverage their Avaya unified communications infrastructure.

Esna Technologies (Esna), a leader in cloud-enabled communication and collaboration software, announced today that is has selected Communication Resources, Inc. (CRI) as its North American implementation partner for Esna Officelinx on the Avaya platform.

This partnership makes it easy for Avaya customers to deploy Officelinx for rich unified communications and collaboration integrated inside the cloud business applications they use every day.

"We are pleased to announce CRI as our partner for Officelinx deployments on the Avaya platform” said Mehdi Nezarati, Esna Executive Vice President. “With CRI’s combined expertise of the Avaya collaboration platform and our Officelinx solution, we are confident that our joint customers will receive a great implementation experience. Together Esna and CRI will help enterprises to better leverage their Avaya infrastructure with cloud-enabled communications.”

Officelinx provides a web-based framework that integrates Avaya’s portfolio of voice and unified communication solutions with cloud-based business applications from Google and Officelinx connects the Avaya communication infrastructure with the cloud and creates a secure, authenticated and scalable connection between on-premise business phone systems and cloud applications.

CRI’s deep knowledge of the Avaya stack and the Officelinx platform, and their commitment to delivering exceptional customer service and results, makes them an ideal partner for Esna. Both award-winning Avaya DevConnect partners have worked together successfully over the last year to deliver world class solutions.

Paul Leatherman, CTO of CRI says, “This announcement has great significance because we have two leaders of innovation partnering to address the fragmented UC market, which in turn will re-energize and deliver on the promise of Unified Communications from CRI’s world class services organization.

About Esna
Esna is a global leader in cloud-enabled communication and collaboration solutions. Esna’s solutions allow people to communicate anytime, anywhere by integrating real-time communications inside the cloud, SaaS and social applications they use daily, like email and CRM. For over 23 years Esna has pioneered innovative solutions that connect people, process and information and enable organizations to get more work done faster. For more information, visit

About CRI
CRI is the premier VMware Virtual Solutions builder and Unified Communications integrator. For nearly 25 years we have focused on the application side of communications providing cutting edge solutions to our customers while offering exemplary service and unmatched results. CRI is a system integrator, a VMware Solution Provider, a Gold DevConnect partner and Partner of the Year winner 2012 for Avaya and partners with IBM, Microsoft, and Citrix. CRI Delivers Tomorrow’s Technology Today! Visit us at

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Laurie Myer
+1 206-849-7171
Email >

Heidi Fulton
Email >