Bighand reveals latest voice technology software at fourth annual conference

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New voice technology is helping trusts to become more mobile and move towards a paperless NHS.

More than 40 trusts registered for the event – a 15% increase on previous years

This year’s Healthcare User Conference, hosted by BigHand, specialist provider of digital dictation and speech understanding was attended by more than 70 healthcare professionals from Trusts around the UK and Ireland.

The event, which is BigHand’s fourth User Conference to date, was held at the Royal College of General Practitioners in London and provided delegates with an insight into the latest and greatest in voice technology software within the Healthcare market.

Following an opening presentation from BigHand’s managing director, James Kippenberger, Jon Hoeksma, director & co-founder, E-Health Insider took to the floor to inform delegates about the current changes and drivers in the healthcare market and discussed how emerging digital health services are helping trusts move towards a paperless or ‘paper-light’ and mobile NHS.

Hoeksma’s presentation was supported by Jennifer Allan, Head of Performance Improvement, Chelsea & Westminster Hospital NHS Foundation Trust, who explained how BigHand’s digital dictation solution is helping the trust to meet its CQUIN target of providing real-time information on patient consultations and appointments to GPs and deliver more secure, integrated and directed communications. The system, which was implemented in 2010 and has since been rolled out across 800 users throughout the trust, has provided a great improvement to internal processes.

As well as a number of informative presentations from guest speakers, including West London Mental Health NHS Trust, PCTI Solutions and Bridgeway Security Solutions, attendees were invited to sample the latest voice technology developments, experiment with BigHand’s speech recognition technology and experience how it’s possible to dictate and sign off documents on the move with its latest app for the iPad, ‘BigHand Go’. BigHand Go, which is the first digital dictation application developed specifically for the iPad and is the most advanced dictation tool on the market, is designed to increase mobility for professionals that use the BigHand system.

During one of the six interactive breakout sessions focusing on speech recognition, it was revealed that speech recognition technology is currently helping clinicians and administrators to achieve approximately 10% efficiency gains, or around 3.5 hours per week. This saved time is subsequently being used to improve patient communications, provide additional support to teams and help the trust to achieve compliance with other reporting requirements.

James Kippenberger, managing director, BigHand Healthcare, commented: “It was great to welcome both new and familiar faces to our fourth annual conference. More than 40 trusts registered for the event – a 15% increase on previous years – therefore it’s really encouraging to know that increasing numbers of healthcare professionals are realising the true benefits of voice technology and are transitioning towards a new model of paper-free healthcare.”

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About BigHand
The BigHand Group supports over 170,000 healthcare and legal professionals globally, across 1,600 organisations, and is based out of London, Chicago, Sydney and Toronto. BigHand is a Microsoft Gold Partner and BlackBerry ISV Partner. BigHand is the leading provider of digital dictation and speech recognition technology to the UK Healthcare market. As a UK developer, BigHand has a 20+ strong development and products team based in the UK.

For more information, please contact:
BigHand Ltd
Chris Bell
Marketing Manager (Healthcare)

Neo PR
Josephine Timmins

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Chris Bell
BigHand Ltd
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