Technology Saves Patients from Potentially Dangerous Travel Conditions during Washington D.C.’s Winter Storms

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D.C. based healthcare organizations inform patients of office closures in the nick of time with the patient engagement management system, Patient Prompt.

Patient Prompt. Intelligent Patient Engagement

Intelligent Patient Engagement

Mass patient notifications for office closures and mass reschedules are just a small piece of what we do.

Tuesday December 10, 2013, in response to the winter storm causing school and office closures in Washington D.C., Patient Prompt sent automated text, voice calls and email reminders to the patients of their D.C. based clients to inform them of office closures. Patients were saved the hassle of calling the office themselves or worse yet, fighting the dangerous conditions of the winter storm only to arrive to an office or hospital that is closed.

On Tuesday, D.C. based Patient Prompt clients were able to send inclement weather mass patient notifications with a simple online request or with a quick phone call to Patient Prompt’s 24 hour customer support line. Message delivery is easily triggered and tracked through the online patient engagement management system eliminating the scramble of trying to manually reach out to all patients in a timely fashion, and gives healthcare organizations the piece-of-mind that all patients have been informed of the schedule change. Read more about Patient Prompt's mass patient notifications on their blog.

On a normal day Patient Prompt sends automated appointment reminders, appointment follow up calls, recall and preventative care outreach to the patients of practices and hospitals in the District. In fact, 1,000s of providers and 100,000s of patients all over the country are benefiting from the services provided by Patient Prompt. Read the case studies.

“Mass patient notifications for office closures and mass reschedules are just a small piece of what we do for our customers here at Patient Prompt. We do appointment reminders, appointment follow up calls, recalls, readmission management, preventative care outreach and more. We can pretty much send any type of communication a healthcare organization wants to send to their patients through voice, text or email,” said Jeremy Greven, founder and CEO of Patient Prompt.

Patient Prompt makes staying engaged with patients simple for hospitals and practices, and makes it simple for patients to stay engaged with their providers. By contacting patients through their preferred method of contact whether it is voice, text or email, Patient Prompt has an industry leading response rate and successfully navigates patients to their appointments and health information. Patients can send their providers messages and responses right through the voice, text, or email outreach making it simple to keep providers informed of the patient’s actions.

Whether it is mass notifications to inform patients of office closures due to inclement weather, appointment reminders, appointment preparation instructions, reminders for recalls for follow up, and/or preventative care outreach – Patient Prompt is helping healthcare organizations nationwide keep their patients informed, safe and healthy.

About Patient Prompt: Patient Prompt, a product of Prompt Alert Inc., is one of the most advanced patient engagement platforms in the industry. With deep EHR/PM integration, Smart Calling Technology, phone number data verification tools and industry leading Best Practice Protocols Patient Prompt leads the way in intelligent and effective patient engagement. Prompt Alert, Inc. offers flexible and customizable customer engagement solutions for all industries.

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Daniel Kube
Patient Prompt
1.800.417.9486 Ext: 440
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Amy Hamilton
Patient Prompt
1.800.417.9486 423
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