The idea behind our blog is to educate businesses on how using modern technology, such as live video chat, can help elevate customer service, build long lasting client relationships and help companies stay competitive in their industry.
Los Angeles, CA (PRWEB) December 11, 2013
VirtualDoorway, a next-generation text, voice and video chat communication platform, announced today the launch of their new blog, which will focus on educating business professionals on the use of technology in the workplace to improve customer communication and interaction.
VirtualDoorway’s web-based customer communication software provides businesses with a wide range of tools needed to develop and maintain successful online client relationships. More powerful and robust than today’s popular live chat solutions, a VirtualDoorway session can start off as standard text chat, move to live video chat and even allow sales and support teams to remotely present product demonstrations and slideshow presentations.
“VirtualDoorway allows businesses to take customer engagement and support to a whole new level,” stated Tawny Labrum, Marketing Director for VirtualDoorway. “The idea behind our blog is to educate businesses on how using modern technology, such as live video chat, can help elevate customer service, build long lasting client relationships and help companies stay competitive in their industry.”
Blog topics will range from Customer Service 2.0, web-based business communication apps, online live help and support technology, to best practices for offering instant communication from websites, emails and social media channels.
Readers can access VirtualDoorway’s blog by visiting: http://www.virtualdoorway.com/news.
About VirtualDoorway (http://www.virtualdoorway.com)
VirtualDoorway is a next-generation text, voice and video chat business communication platform that allows companies to be more accessible and approachable by instantly connecting their website visitors and clients to company representatives. Backed by MegaMeeting.com, a well-known and respected pioneer of the web and video conferencing industry, VirtualDoorway focuses on creating powerful real-time client connections for today’s modern businesses. Building off of MegaMeeting.com’s ten years of industry experience, VirtualDoorway’s feature-rich, enterprise-class solution instantly opens a virtual portal into a business from a website, email or social media page. More advanced than traditional live chat software, VirtualDoorway offers an unparalleled experience that takes customer service, support, and sales to the next level.
For more information on VirtualDoorway, please visit http://www.virtualdoorway.com or call 888-300-8359.