Alpharetta, GA (PRWEB) December 12, 2013
ZCorum, a leading provider of managed broadband services and diagnostics for broadband service providers, announced today that it will provide fully integrated diagnostics and network management services to Trans-Video for their cable operations. Trans-Video will be utilizing TruVizion, ZCorum’s diagnostics program for cable broadband providers. Trans-Video’s field technicians will also have access to TechVizion, the companion mobile app for TruVizion.
Trans-Video was previously using an in-house diagnostics tool that wasn’t providing the insight they needed into their cable network. TruVizion provides advanced diagnostics for cable modem and DSL networks, including modem data, historical readings as well as interactive mapping.
TruVizion will give Trans-Video’s operations a tool for troubleshooting individual end-user modem issues, tracking down plant-wide problems, and identifying opportunities to proactively improve performance. Trans-Video’s frontline technicians will be able to identify and resolve cable modem issues, as well as identify DOCSIS network incidents and trends.
"Trans-Video was Vermont’s very first cable company started back in 1951 and we are honored to welcome them to the ZCorum family,” said ZCorum’s President and Chief Executive Officer, Julie Compann. “We look forward to joining them in their proud history of service to their subscribers.”
ZCorum provides broadband Internet and communication solutions to telcos, cable companies, utilities, and municipalities, assisting in all facets of broadband implementation, integration, engineering and consulting, network monitoring bandwidth management and diagnostics. ZCorum also offers data and VoIP provisioning, email, Web hosting, and 24x7 support for end-users, enabling service providers to compete effectively in their local rural and suburban markets. ZCorum is headquartered in Alpharetta, GA. For more information, please visit http://www.ZCorum.com.