Montreal, Quebec (PRWEB) December 12, 2013
Multidev Technologies, developers of ChainDrive have developed a brand new Point of Sale Software by completely redesigning its interface and adding dynamic features that keep pace with the Omni-channel retail landscape. The ChainDrive POS software offers a unified system that provides a single transparent version of transactions, CRM, fulfillment, inventory and all back end operations. This completely new solution provides an intuitive and dynamic touch screen interface and delivers the functionality, speed and accuracy that retailers require.
As commerce shifts towards an Omni-channel environment, retailers will be able to offer a personalized service using ChainDrive POS. Its Customer Relationship Management component offers enhanced customer visibility and detailed customer data capture complete with past purchase history and customer preferences. The information gathered can be leveraged to drive loyalty programs that nurture long-term engagement.
ChainDrive POS is flexible and has customer service enhancing capabilities, such as its ability to be used on a mobile device. This will allow store associates to focus on improving the customer experience throughout the store, cross-selling and up-selling by using real- time information on inventory/product lookup, price and stock status and availability, all the while maximizing employee productivity.
The brand new system will truly change the store environment and will offer a new level of service and convenience. Retailers will experience streamlined processes for managing stock transfers between stores, returns and refund tracking. The flexibility to buy and return through the channel of choice as well as the ability to email receipts truly makes the software versatile and leading edge.
“Our decision to build and develop a brand new POS was driven by the shift in retail that is influenced by the demands of the consumer. We can now offer retailers a system that truly supports the expectations of today’s consumer for personalized service, efficiency and an overall unified shopping experience,” stated Mark Carter, EVP at Multidev Technologies.
About Multidev Technologies Inc.
Founded in 1997, the creators of Multidev Technologies recognized the need for specialized software in the retail industry and began to develop a solution that specifically catered to a focused niche of retailers. Today, 16 years later, Multidev has emerged as an industry leader that offers two distinct products; “ChainDrive”, for the multi-channel retailer and “e-comDrive”, for the web retailer. Designed and developed from the ground up, Multidev Technologies delivers complete and robust solutions to leading North American companies. Addressing the needs of Apparel, Footwear, Jewelry, Sporting Goods, Specialty and Department Store retailers, Multidev provides the mid-size retailer, a sophisticated, completely Integrated Retail Management System.