With face2face video design chats, Blinds.com has found a way to bring window covering experts to the shopper's home via the Web.
Houston, TX (PRWEB) December 12, 2013
Blinds.com, the world’s largest online window covering store, was awarded a spot on the Internet Retailer ‘Hot 100 E-Retailers of 2013’ list for its innovative video design concierge service face2face (http://www.Blinds.com/face2face).
The free face2face virtual design consultation allows customers the convenience of a personal in-home decorator to assist with window covering shopping without the hassle or pressure of hosting a guest.
Each face2face virtual video chat allows a Blinds.com designer to view customers’ home décor and make unbiased suggestions on the best window treatments needed to complement their overall design.
From the Internet Retailer editors on why Blinds.com was selected as one of the top e-tail websites in the world:
"For all the benefits consumers get by shopping online, one that is nearly always lacking is face-to-face interaction with a knowledgeable salesperson. But Blinds.com has found a way to bring window covering experts to the shopper's home via the web. The online-only retailer developed Live Video face2face Consultation with the aid of three technology tools: Skype, FaceTime (for Apple device users) and WebEx (Cisco's hosted online meeting service). In some ways the virtual appointment surpasses an in-home session, says Daniel Cotlar, chief marketing officer. "The shopper sets the time and there's no house clean-up to do before the appointment and no sales pressure. Our experts offer neutral and unbiased advice on the pros and cons of each product."
The Hot 100 list is compiled by Internet Retailer’s editorial team after reviewing thousands of online retail websites. Editors nominate 20 of their favorite innovative Web retailers and pitch their nominations, with the final vote resulting in the Hot 100 list.
Read the ‘Hot 100 E-Retailers of 2013’ list in its entirety here: http://www.internetretailer.com/hot100/.
Blinds.com (http://www.Blinds.com), owned by Global Custom Commerce, is the largest online window covering store in America, covering over a million windows a year since 1996. Today, Blinds.com is ranked No. 215 on the prestigious Internet Retailer 500 list. With a cutting edge online ordering system and ‘The Window Shopper’ augmented reality shopping iPhone app, Blinds.com makes ordering custom blinds, shades, shutters and draperies a no brainer with huge savings and selection. Blinds.com offers installation videos, award winning customer service and a SureFit Guarantee to make buying blinds online surprisingly easy and stress-free. Go online to http://www.Blinds.com to shop or call 1-800-505-1905 to speak to one of 100+ blinds experts.