“We recognize the commitment The Senior’s Choice has to excellence in home care,” says Erik Madsen, COO of Home Care Pulse.
Rexburg, ID (PRWEB) December 19, 2013
Home Care Pulse®, the leader in quality satisfaction management for the home care industry and publisher of the Annual Private Duty Benchmarking Study, is pleased to announce that The Senior’s Choice, a membership network of senior care providers, has received the 2013 Home Care Pulse and Best of Home Care Endorsed National Provider Awards.
“We recognize the commitment The Senior’s Choice has to excellence in home care,” says Erik Madsen, COO of Home Care Pulse. “We are excited to be a part of the quality service they provide for their clients.”
The Endorsed National Provider Award is given to franchises or membership networks who believe strongly in providing their clients with the best home care possible, and they share that belief with the home care providers in their franchise or network. In order to measure the quality of care their members are providing, they have contracted with Home Care Pulse to gather and report feedback for their members’ home care clients and caregivers. The Best of Home Care Endorsed National Provider Award is given to those whose members have the highest overall client satisfaction scores.
“To be among the Home Care Pulse Best of Home Care Endorsed National Providers is very exciting, and we give all the accolade to our wonderful members,” says AnNita Klimecka, Executive Director of Member Coaching and Resources for The Senior’s Choice. “The Senior’s Choice is a big promoter of the Home Care Pulse Quality Satisfaction Management Program because it’s an effective and objective method for tracking and measuring the quality of a company’s client fulfillment systems. If a business owner doesn’t have sound, consistent tracking and measuring systems in place, he has no idea how his business practices are impacting his clients and caregivers and their Home Care Pulse satisfaction scores are proof of the consistency of service excellence throughout our membership.”
As a Home Care Pulse and Best of Home Care Endorsed National Provider, The Senior’s Choice is one of the top home care membership networks in North America whose members who have proven their dedication to client satisfaction and quality in home care.
For more information, please call Home Care Pulse at (877) 307-8573 or visit http://www.homecarepulse.com.