Waltham, MA (PRWEB) December 16, 2013
DealerRater, the world’s premier car dealer review web site, today announced planned changes for its Dealer of the Year Award Program for the 2015 awards. This highly competitive annual award program recognizes a select group of car dealerships in the United States and Canada for outstanding customer satisfaction as expressed through consumer reviews posted on DealerRater’s web site for the previous calendar year.
The criteria for the 2015 DealerRater® Dealer of the Year Award Program will include the following:
The Dealer of the Year awards are given to car dealerships that have the highest PowerScore™ in their brand category, both at national and state/provincial levels. For the 2015 Awards, each dealership’s PowerScore will be calculated using a Bayesian algorithm that considers the dealership’s average DealerRater star rating (now calculated quarterly as opposed to a monthly calculation in prior years) as well as the total number of reviews written about the dealership during the calendar year.
“With the planned changes to the 2015 program, we expect more dealers to become eligible for the Dealer of the Year Awards,” said Chip Grueter, president at DealerRater. “Having zero reviews in one particular month will no longer put a dealership out of the running as they will be able to make up for that zero score during the quarter. We look forward to an intensified competition next year.”
In addition to the criteria changes, DealerRater will introduce quarterly reporting tools during 2014 on the company’s Dealer Panel account management hub to enable DealerRater Certified Dealers to track Dealer of the Year Award eligibility and performance throughout the year.
For more information, visit http://www.DealerRater.com, call 800-266-9455 or visit DealerRater Booth #7013 at the 2014 NADA & ATD Convention and Expo, January 24-27 in New Orleans, Louisiana. At NADA, DealerRater will also announce the winners of the 2014 Dealer of the Year Awards.
DealerRater was founded in 2002 as the first car dealer review website worldwide. DealerRater is the world’s #1 online resource for anyone seeking trusted third-party information on automobile dealerships. DealerRater features nearly 41,000 U.S. and Canadian car dealers, more than 1,200,000 consumer reviews and over 1 million cars for sale. DealerRater attracts more than 15 million consumers every year who visit the site to search for car dealerships, read reviews, write their own descriptive reviews, and find car deals – all for free.
DealerRater is proud to have earned the #137 position on the 2012 Inc. 500 list, an exclusive ranking of the fastest-growing private companies in the United States. DealerRater was also recently awarded a Technology Leadership Award from Dealer Marketing Magazine and a “Top Rated” Reputation Management award in the fourth annual DrivingSales Dealer Satisfaction Awards. For more information, visit http://www.DealerRater.com or call 800-266-9455.