Conshohocken, PA (PRWEB) December 17, 2013
Estenda Solutions, Inc. recently received the results of its Customer Satisfaction Survey, finding that customers are highly satisfied with the custom health and medical software the company designs and creates. Estenda’s customers view the company as extremely professional and believe that it understands what is needed for success.
The survey found that 100% of Estenda’s customers were satisfied with the quality of the work the company provides, including its project performance. Customers were particularly impressed with Estenda’s employees and the responsiveness of the company as a whole.
When asked what Estenda does really well, one customer answered, “[Estenda] understands the customer’s needs, as perceived and as exists (sometimes different).” Another answered, “I value the responsiveness to my needs or requirements.”
Estenda’s customers also find the company and its products services convenient to use, and affordable compared to competitors, with 100% of customers answering that Estenda’s prices are “about as reasonable” or better. Customers also believe that the company's technical support representative’s answer their questions “extremely well.”
Overall, when asked how strongly they would recommend Estenda, 100% of customers answered “very strongly,” or better.
"While I have always inherently believed our clients were satisfied with the quality and value of the services we deliver, I am both ecstatic and humbled by the overwhelming results of our formal satisfaction survey. I cannot thank our team and our clients enough for getting all the little things right every day," said Estenda’s President, Drew G. Lewis.
About Estenda: Estenda Solutions is an ISO 9001/13485 certified, global project consulting and custom software development firm, specializing in health and medical software. Estenda Solutions collaborates with healthcare providers, research professionals, and industry to create innovative solutions enabling better, more cost-effective patient care and patient self-management. Estenda has a rich history of work in chronic disease management, patient-centered medical home solutions, home monitoring, public health, telemedicine and clinical decision-support designing, and developing intelligent, integrated patient care and management solutions. For more information, visit http://www.estenda.com.