London, UK (PRWEB UK) 8 January 2014
The Next Ten Years (NextTen) are delighted to announce the appointment of new CEO Charles Bennett to mark the next phase of the company’s growth. Charles, based out of London, will have the key role to develop a strong vision and strategy that will provide a development framework for NextTen over the next five years. He will also be responsible for reinforcing NextTen’s brand, whilst strengthening the company’s position worldwide.
The company’s driving belief is that the customer agenda is going to have greater impact on a company’s business performance and ability to competitively differentiate than any other item on the CEO’s strategic agenda. The company uses the best of current thinking and emerging next practice to create a framework of rapid transformation framework approaches designed to impact every aspect of a customer’s operation.
Charles was previously a partner of the company but is now stepping up to his new role. He says “I am delighted at this opportunity to build on the strength and reputation of a company like NextTen. Even though we are a young organization, the thinking and methods used are highly innovative and designed to create an outstanding customer experience combined with the opportunity to improve baseline revenue, cost and service simultaneously. I look forward to working with our dedicated and talented teams to expand the business into new markets and new product areas, taking everything to do with “customer” to the next level.”
NextTen consultants are trained in the latest approaches for business process management and customer experience management as well as more traditional techniques such as the Lean Six-Sigma, Enterprise Architecture, TOGAF, QFD and Agile methodologies. They work with clients to develop bespoke services to help them cut costs, increase revenues, improve customer service and increase company maturity levels.
For more information please visit http://www.thenextten.org
NextTen are a market leading multinational consulting and training entity with a wide range of customers across multiple markets around the globe. They believe that customer centric thinking and the efficiency implications of broken process are the most important items on the executive change agenda. Existing approaches need to be significantly enhanced as they are delivering good enough results with anywhere enough consistency.
The Next Ten
+44 203 290 5965