we have seen great results from the ‘Learning Cascade’ training systems used within our business
Llandeilo Carmarthenshire (PRWEB UK) 22 December 2013
LBS Builders Merchants were delighted to win ‘Best Training Initiative’ at this years ‘Builders Merchants Awards For Excellence’.
Nominations for the awards were judged by an independent panel of experts representing the heads of the industry’s key associations, federations and societies, who have recognised LBS’ status as a market leader. The Builders Merchants Awards for Excellence are the only nationally recognised industry awards. The coveted awards were presented during a ceremony at the Lancaster Hotel in London last Friday, where presenter and adventurer Ben Fogle hosted the event.
LBS has in previous years been recognised for training and nurturing its employees, winning ‘Best Trainee’ in both 2011and 2012. This years award for ‘Best Training Initiative’ recognises LBS’s continued commitment to both their employees and customers. Improving knowledge and skills sets among LBS employees helps maintain its award winning customer service levels.
The award was collected by Siwan Tierney (Training Manager) on behalf of LBS, Siwan said, “We have seen great results from the ‘Learning Cascade’ training systems used within our business and it is great to be recognised by our industry for its success. Our staff have always shown great enthusiasm and it is our responsibility to provide them with effective product training in a meaningful way that benefits both them and importantly our customers.”
LBS managing director Mark Davies said: “It the business as a whole, great pride in being recognised by our peers for ‘excellence’ within our industry, this year and in previous.”
Notes to Editors
About LBS: Total Plumbing is part of the LBS Group, founded in 1931 LBS Builders Merchants are the largest and leading independent builders’ merchant in South West Wales and one of the top 30 builders’ merchants in the UK. LBS has eleven merchant branches, four plumbers merchants (Total Plumbing), a roofing merchant (Caseys), a civil’s merchant and five Middleton kitchen & Bathroom showrooms.
LBS supplies the most comprehensive range of building materials to the construction industries and DIY sector through its branch network from Port Talbot to Maesteg in the east to Cardigan and Pembroke Dock in the west.
The company employs over 220 staff throughout its branches and head office and has a fleet of over 40 vehicles providing next-day or often-same day delivery. The company supplies all sectors including self-builds, jobbing builders, contractors, developers, plumbers, roofers and DIY.