Our mission is to make sure our customers enjoy a safe and seamless online shopping experience while knowing they are appreciated and valued
New York, New York (PRWEB) December 23, 2013
Online retail outlets that promise big and deliver little are a dime a dozen. All too often, consumers who want high-quality products, competitive pricing and exceptional service find themselves gravely disappointed – wanting more, but never getting it.
Until now, that is.
Consumers looking for electronics, computers, laptops, cameras, household goods, jewelry and more are invited to experience the ZenithMart difference for themselves. The recently launched http://www.zenithmart.us website revolutionizes online shopping by bringing service, quality and value to the Internet.
Featuring an array of electronics, computers, home appliances and general merchandise, ZenithMart delivers the kind of customer-first shopping experience that’s missing in the online arena, explained founder, president and CEO Tochukwu Mbiamnozie.
“The average online electronics retailer is out to make a fast buck without concern for value or customer service,” Mbiamnozie. “ZenithMart is distinctly different. We’re out to build relationships by delighting customers so they keep coming back, knowing they can count on us to deliver what we say we will.”
When Zenith-Mart was established, its founders focused on four main principles to help the new store stand out from the crowd: customer service, quality product selection, security and employee relations.
Here’s how those four pillars make the difference for ZenithMart customers now that the shop is open for business:
Exceptional Service - Always
“Our mission is to make sure our customers enjoy a safe and seamless online shopping experience while knowing they are appreciated and valued,” Mbiamnozie said.
That focus on service has gone into every aspect of ZenithMart. From the design of its ecommerce website and the very products it offers for sale right down to the employees it hires, ZenithMart was founded with outstanding customer service in mind.
As they shop for electronics, computers, office machines, home appliances, cameras or even watches, customers will find they can engage with employees through an online chat function. If they prefer, they can also call the store directly via a toll-free number or message straight from the website with questions about products, pricing and availability.
Quality Products – No Exception
Prior to launching ZenithMart, Tochukwu Mbiamnozie and his team researched the competition. What they found surprised and astonished them.
A whopping 75 percent of consumers polled said they were unhappy with products they’d purchased in recent months. Quality was lacking and consumer was confidence low.
“Those numbers are simply unacceptable,” Mbiamnozie said. “With our top-ranked products from trusted US manufacturers such as IBM Corp., Rockwell Automation Inc., Apple Inc., Oracle Corp., Microsoft Corp., Hewlett-Packard and Cobra, customers can count on us to provide products they can rely on to perform.”
Security – A Must
An online retailer cannot provide an outstanding customer experience unless security is part of the equation, Mbiamnozie said.
That’s why customers who shop at http://www.zenithmart.us will find themselves in for a treat. The website has been designed from the ground up to offer them the best, safest experience possible. Backed by Symantec Secure Site Pro, the site delivers peace of mind. To further enhance security, ZenithMart relies on Authorize.net to make certain all transactions are processed securely.
Employee Relations, Great Management – Simply Essential
It’s a straight up fact that when people are given the opportunity to excel and are paid well to do what they do, they tend to shine. With this in mind, ZenithMart is committed to ensuring its employees are paid well and treated with the utmost respect. After all, happy, well-paid employees are customers, too, Tochukwu Mbiamnozie pointed out. “Do for others what you would want them to do for you.”
When you pay and treat your employees well, your business flourishes, he said”.
So, why go to such great lengths to ensure ZenithMart customers have the best online experience?
“ZenithMart, as the name connotes, stands for excellence,” Mbiamnozie said.
Shoppers ready to experience the ZenithMart difference for themselves can visit the retailer online at http://www.zenithmart.us
A one-stop-shop for all electronics, office machines, household, and personal shopping items, ZenithMart was founded in April 2012 as an e-commerce store to provide high quality merchandise to consumers. The company strongly believes in delivering unparalleled customer support, which is why it has gained ground in the ecommerce industry by leaps and bounds. ZenithMart's aim is to provide a seamless and convenient method of shopping, which consumers come back to repeatedly.