SmartTAP has been widely adopted as a Lync call recording solution. It is an ideal solution for companies in the financial services, manufacturing, hospitality, medical and many other highly regulated industries.
Lod, Israel (PRWEB) July 02, 2013
AudioCodes (NasdaqGS: AUDC), a leading provider of Voice-over-IP (VoIP) technologies, products and services, today announced that its SmartTAP for Microsoft Lync application has passed all testing requirements and is now a fully qualified call recording solution for Microsoft Lync 2013.
“Qualifying applications such as SmartTAP from AudioCodes, first for Lync 2010, and now Lync 2013, gives Lync customers an important option when it comes to meeting their call recording needs,” said Jon Morrow Sr. Program Manager Partner Engineering at Microsoft. “When call recording is a requirement for an IT organization, a qualified application like SmartTAP can help make Lync adoption a seamless process.”
SmartTAP for Lync addresses the growing requirement for voice recording in Unified Communications environments. It has been deployed at over 100 customers, including Gazprom Marketing & Trading, the trading arm of Gazprom, the world's largest gas producer and one of the world's largest energy companies.
SmartTAP is a security‐enhanced call recording solution that enables the recording of key business interactions within Microsoft Lync 2013 or 2010 environments. It is capable of recording any call type, including mobile, remote and conference calls. Built on proven technology and based on years of experience in developing and integrating call recording solutions, SmartTAP is also compatible with many other VoIP, TDM and hybrid telephony environments. The solution can be easily configured and centrally managed using an intuitive web-based interface, which simplifies system deployments and reduces support requirements.
Nimrod Borovsky, VP Unified Communications, AudioCodes, commented, “SmartTAP has been widely adopted as a Lync call recording solution. It is an ideal solution for companies in the financial services, manufacturing, hospitality, medical and many other highly regulated industries. When combined with a survivable branch appliance (SBA), SmartTAP completes the solution for the branch office by offering full recording capabilities when the central site is offline.”