Harold Saini, Chief Program Manager of Talygen, stated "Customer Service is the core of any business. Without excellent customer service and constant communication with its clients, no company can ever hope to succeed and grow."
Palo Alto, California (PRWEB) July 03, 2013
In today’s competitive business environment, successful companies have to work hard to provide excellent customer service to their clients. Talygen, the leader in Business Management Automation, has now given businesses more options than ever by adding enhanced customer service features to its rich application.
Talygen has been designed from the ground up to allow companies to communicate with their clients. Each module in Talygen has been thoughtfully designed with the customer service aspect in mind. For example, when time is tracked in Talygen for a project, it is very easy to share that with a client through our enhanced Client Module. Similarly a client can open a ticket via the Client Module and get status updates via the portal or via email. The client can also review desktop screenshots of people working on the client’s project. In addition, the company can invoice a client directly from the time tracking module and the client can review the invoices in the Client Module. Similarly, expenses incurred on behalf of a client can be shared with the client easily. The client has access to a full dashboard where the client can review reports and view all projects at any given time.
Talygen has designed its blockbuster application with a laser like focus on customer service. Every single aspect of Talygen is focused on helping companies manage their relationship with their clients. Customer Service is at the heart of any good company and Talygen makes it easy to provide a high touch support from within the application
Harold Saini, Chief Program Manager of Talygen, stated, “We have made Talygen the most advanced Business Management Automation package in the industry today. Companies can run their entire business using Talygen. Processes and workflows that previously had to be managed manually or via individual software applications can now be managed via Talygen. This application is an amazing product for any business organization, big or small. You can manage every aspect of your business, employees, contractors, and customers. With its low per user cost and instant availability, it is the perfect fit for every business. Customer Service is the core of any business. Without excellent customer service and constant communication with its clients, no company can ever hope to succeed and grow. With Talygen companies finally have all the tools they need to help communicate with their customers and solve customer issues”
Talygen newest version of its Software as a Service (SaaS) application has been designed from the ground up to work both with all major browsers on PCs and Macs as well as all major tablets in the 10” and 7” range. The core Talygen application needs no installation as it is a pure web based application and will work with any modern internet enabled browser. Thus, Talygen is available to everyone in the office or on the go. In today’s competitive business environment, successful companies are constantly challenged with managing employees, projects, clients and costs. With Talygen, companies now have more ways than ever to make that happen.
Talygen also offers optional desktop solutions for companies wanting OS specific features like screen capture. Talygen continues to support all major Operating Systems like Mac, Windows and Linux and is continuously enhancing features to help companies better manage their resources. Talygen also offers state of the art apps on iPhone, Android, Windows Phone and Blackberry to help keep its customers organized.
Talygen is the worldwide leader in Business Management Automation. Talygen’s integrated suite of services and processes allows businesses to manage all of their core workflows via our Software as a Service (SaaS) application. Talygen allows companies to automate, regulate and enforce their corporate processes. Talygen empowers businesses and their employees to manage the full set of corporate tasks without having to install specialized software for each of them. With its wide variety of features, easy to use concepts and enhanced functionality, it allows Corporate Managers and Employees to overcome common complications that cause unnecessary delays in their business.
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