FolderWave Implemented at Tulane University: Cloud-based System Supports Undergraduate Admissions

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Successful Implementation Manages Over 30,000 Applications Each Year

FolderWave, Inc. (, provider of 10 cloud-based products and services, today announced it has successfully implemented its Undergraduate Admissions Module at Tulane University. The project included document imaging and indexing, business process re-engineering, as well as the deployment of cloud-based services.

Located in New Orleans, Tulane receives more than 30,000 new applications for admission per year. The hundreds of thousands of documents associated with the application process drove the need to enhance Tulane’s admissions system. FolderWave’s combination of cloud-based services, unique implementation methodology, and strong commitment to partnership led the university to choose the company as their service provider. With the project’s successful completion, turnaround time for document and application acknowledgment has been reduced from six weeks to 48 hours.

“Tulane University attracts a growing number of applications each year,” said Earl Retif, Vice President for Enrollment Management at Tulane. “We pride ourselves on our evaluation process as well as the support we provide to students and their parents. Over time, we realized we’d reached a tipping point where a more robust infrastructure was essential to sustain a quality admissions experience. Increased application numbers meant increased call volume, which strained resources while posing challenges to an equitable and comprehensive review. In addition, Hurricane Katrina highlighted the importance of offsite processing. FolderWave was a superb solution, not only as a secure place to store our data, but as a strategic, low-cost cornerstone of our disaster recovery plan.

“We’ve seen the kind of results we were hoping for,” Retif said. “Increased efficiencies and automation are allowing staff to focus more time than ever on problem solving and admission decisions. We’ve also seen a significant increase in the percentage of completed applications, adding even greater equity and opportunity to our process. We made the right move at just the right time.”

FolderWave President Bob Burke expressed his appreciation for the partnership with Tulane. “FolderWave's rapid implementation methodology relies heavily on teamwork. We actively engage with our partners to tailor our product and engineer the best processes to support their needs. Working with Earl and his staff has been a fantastic experience and a distinct pleasure. We at FolderWave take immense pride in having helped achieve these results at such an eminent institution.”

About Tulane University

Founded in 1834, Tulane is one of the most highly regarded and selective independent research universities in the United States. A member of the prestigious Association of American Universities, the institution takes pride in being a part of this select group of universities with “pre-eminent programs of graduate and professional education and scholarly research.” Tulane’s schools and colleges offer undergraduate, graduate and professional degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine and public health and tropical medicine.

About FolderWave, Inc.

FolderWave, Inc. ( of Westford, Mass., provides secondary and higher education institutions with a fully integrated family of 10 cloud-based, complete business process modules including:

  •     Inquiry Management
  •     Application Processing
  •     CRM
  •     Academic Records
  •     Undergraduate Admissions
  •     Contract and Grant Administration
  •     Financial Aid
  •     Development/Alumni Office
  •     Graduate Admissions
  •     Transcripts

FolderWave’s cloud-based products and services are designed to significantly improve complex, high-volume, and time-dependent process and data management operations in many operational areas of higher education. The FolderWave strategy is not limited to technology or process but focuses on a complete approach to the problem. The company employs cloud-based technologies, outsourced services, document-management, case-management, content-management, and work-process automation in a single fully integrated solution set delivered via the Web. FolderWave has proven it can offer rapid deployment to address a complex problem while demonstrating a significant ROI.

For more information about FolderWave, visit or call 978.392.2055.

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