Presence Technology Launches New Interactive Website Focused on Visitors Usability

The new communication channel is now 100% mobile enabled, incorporates new enhanced features and intuitive navigation for the user.

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Presence Technology

Presence Technology

Madrid Spain (PRWEB) July 17, 2013

Presence Technology´s, a worldwide provider of End-to-End Multi-Channel solutions for Contact Centers, has launched its new website. The re-designed website focuses on creating a positive customer experience for all who visit.

The new website has an attractive look and feel and a more dynamic and intuitive design. The incorporation a Contact Center specific Wiki , with a Contact Center sector specific glossary, is a big addition.

The new website has been intuitively designed for visitors to search for content in a much cleaner and easier way. This new concept offers information about Presence´s solutions and activities, but also is now a source of valuable content about the Contact Center industry and BPO. Documents like white papers, user cases, success stories and a broad sector news archive are available for browsing or downloading directly from the website. The internal search engine has been optimized to produce more relevant search results, in less amount of time. The site continues to support press releases about the company in real time, and a Market News section, with featured articles from the weekly clippings.

For the design and development of the new website, Presence has again relied on MayoraStudio and Adlib Web for web design and development.

About PRESENCE TECHNOLOGY

Presence Technology is a leading provider of Contact Center solutions. Presence software enables contact centers to optimize resources and increase efficiency in the communications process with its customers. Our award winning software solutions are consistently recognized for quality and innovation, most recently receiving the “Visionary” 2013 Gartner Magic Quadrant for CRM Web Customer Service Applications. Presence has a portfolio of global clients serviced by a team of highly skilled professionals, and a network of strategic partners in North America, Latin America, Europe, and Africa supporting their efforts around the world.

For more information visit http://www.Presenceco.com, Presence blog, or Follow us on:

Twitter.com/PresenceTech ● Facebook.com/PresenceTech ● LinkedIn.com/company/Presence-Technology


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