PrestaShop Teams up with Zingaya Bringing A Human Element to Online Shopping
Miami, Florida (PRWEB) July 23, 2013 -- PrestaShop, the fastest growing e-commerce software powering more than 150,000 stores worldwide, is pleased to announce its partnership with Zingaya, an innovative communication service that lets website visitors place calls to companies and customer service desks directly from their browsers.
With this partnership, PrestaShop merchants can create and embed a call button on their online store for visitors to click and immediately connect to the merchant’s call center, landline, mobile phone or voicemail. Visitors merely need a browser and a microphone to connect (at no cost) to immediate, interactive assistance.
“Partnering with Zingaya is part of our efforts to offer merchants the most innovative technologies designed to enhance their customer service. With Zingaya, customers have an increased trust and confidence in their merchants by knowing that live support is only a click away. The call button adds a human element that is missing in the online shopping experience,” comments Matt Serralta, Chief Operating Officer at PrestaShop.
“We are thrilled to partner with PrestaShop and look forward to helping merchants provide faster and more efficient customer service,” said John Smith, CEO of Zingaya. “Online shoppers are accustomed to speed and simplicity which is why our highly scalable click-to-call button is the perfect fit for e-commerce stores.”
PrestaShop users can find Zingaya's call button as a native feature inside PrestaShop v1.5 or in PrestaShop’s Official Marketplace at no cost for version 1.4 and 1.5 and offer a new enhanced customer service experience today.
About PrestaShop:
PrestaShop continues to be the world's most popular Open-source e-commerce solution, powering more than 150,000 stores worldwide. Backed by leading industry partners, PrestaShop ensures easy online selling by providing more than 310 native features that can all be customized to fit the needs of every online business. The growing success of PrestaShop's software is the result of countless code contributions, suggestions, and encouragement from its ever-expanding 500,000 member community. PrestaShop is the proud two time winner of Packt Publishing's Best Open-Source Business Application Awards and a winner of Europe’s renowned Bsoco Award in the 2013 CMS category. The PrestaShop team’s passion for pursuing excellence is fueled by business owners who desire a free, powerful, and easy e-commerce solution.
Natalie Beigel, PrestaShop, http://www.prestashop.com, 1-888-947-6543, [email protected]
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