Mark Feldstein and Associates Advises Canadian Tax Payers: You Can Refute the CRA Without Fear of Reprisal Under Taxpayer Bill of Rights

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Business Review commends Mark Feldstein and Associates’ dedication to informing tax payers of their rights and announces the firm’s latest advisement that Canadians can take on the CRA without fear

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When the CRA makes a decision about your tax or benefit affairs, it must explain that decision and tell you about your rights and obligations

Mark Feldstein and Associates today advises Canadian tax payers of the recent addition of the 16th right to the Taxpayers Bill of Rights ensuring that the Canada Revenue Agency (CRA) is supposed to explain the reasons behind its decisions, but when it fails to do so, Canadians can complain without fear of reprisal. Business Review, after surveying the leading Toronto accounting firms, today recommends Mark Feldstein and Associates as a top educational source for providing Canadian taxpayers with their rights and up to date CRA information.

The addition of the 16th right to the Taxpayer’s Bill of Rights is set to increase confidence that the system would be administered fairly. A misconduct complaint made by a taxpayer regarding a CRA employee will no longer be submitted to the employee’s supervisor, but it will be directed to a separate office within the CRA to ensure fairness.

“When the CRA makes a decision about your tax or benefit affairs, it must explain that decision and tell you about your rights and obligations,” says Mark Feldstein, Founder of Mark Feldstein and Associates. “If a taxpayer feels as though he or she is receiving unfair treatment from a CRA employee when calling to discuss a judgement, they can now make a complaint without fear of any unfair repercussions. Under the 16th right, a taxpayer can now issue a complaint within a separate department of the CRA similar to Internal Affairs within a police department."

Any Canadian taxpayer who feels as though he or she has been a victim of intimidating or unfair behaviour from a CRA employee, or if an employee or supervisor has failed to explain a ruling on a decision, a complaint can be filed by calling a toll-free number to call the Office of the Taxpayers’ Ombudsman, 1-866-586-3839. Those outside Canada and the United States can call 613-946-2310. Collect calls are accepted.


Mark Feldstein & Associates, Chartered Accountants, provide a wide range of professional services to businesses and individuals. To ensure clients receive the best advice in each area, Mark Feldstein & Associates hire only seasoned specialists who, in turn, devote a good portion of their time to upgrading their skills through in-depth professional development. Mark Feldstein has been practicing public accounting since 1982. He has experience in a wide variety of industries, including retail, manufacturing, importing and exporting, wholesale distribution, technology, restaurants, law firms, engineering firms, architecture firms, education, IT consultants, wealth preservation planning, forensic investigations, internet service providers and construction.

Business Review
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