Customer Successes Put Protech on Track for Triple-digit Growth in 2013

AMS provider’s cloud-based delivery model, long-term technology plan and innovative online ecommerce solution enable associations to deliver exceptional member experiences.

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Protech is the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics CRM

Protech Associates, Inc.

"The fact that we can send an email blast out to our members and they can go online and make a payment instantly is a huge benefit,” said Irene Cahill, Director of Membership & Information Systems at NCRA.

Columbia, Md. (PRWEB) July 30, 2013

Protech Associates, Inc. (Protech), the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM, announced today that it is on track for year-over-year, triple-digit growth in revenue, new customer acquisitions, cloud migrations and software upgrades to both UX Online and MX Online. This growth is driven by continued customer successes achieved with Protech’s cloud-based delivery model, long-term technology plan and MX Online—the company’s most recent innovation for online ecommerce. These technological advancements help associations create and deliver exceptional member experiences.

Brian Bruffey, CEO, Protech, said, “The momentum we are seeing from new and existing customers making the move to Protech Cloud Business Solutions is a testament to the value of our software products, the Microsoft Dynamics CRM platform, our experienced people and providing our customers with a reliable long-term technology plan. By keeping our customers current with technology, we empower them with the software and plan for improving every channel of the member experience with the organization. The power and benefits associated with the Microsoft Dynamics CRM platform and the strong customer service we offer create a solid foundation for lasting and successful customer relationships.”

New Customers – Protech welcomes nine new Protech Cloud Business Solutions customers in the first half of 2013, including organizations such as:

  •     American Association for Accreditation of Ambulatory Surgery Facilities (AAAASF)
  •     American Board of Podiatric Surgery (ABPS)
  •     Electrical Apparatus Service Association (EASA)
  •     National Association for Campus Activities (NACA)
  •     National Association of Independent Colleges and Universities (NAICU)
  •     National Association of Personal Financial Advisors (NAPFA)
  •     National Certification Commission for Acupuncture & Oriental Medicine (NCCAOM)
  •     Oregon Association of Hospitals and Health Systems (OAHHS)

In addition to the surge of customer upgrades and migrations announced earlier in the year, the following are among the Protech customers that have made the decision to migrate to the cloud, upgrade to MX Online 2011 or upgrade to UX Online 2011.

“The seamless integration within the system is invaluable. The fact that we can send an email blast out to our members and they can go online and make a payment instantly is a huge benefit,” said Irene Cahill, Director of Membership & Information Systems, National Court Reporters Association (NCRA).

Migrations to the cloud – a cloud-based delivery model ensures association staff will always have the tools necessary to deliver exceptional member experiences.

  •     American Society for Surgery of the Hand (ASSH)
  •     Consumer Healthcare Products Association (CHPA)
  •     National Court Reporters Association (NCRA)
  •     PromaxBDA (Promax)

Upgrades to MX Online 2011 – seamlessly embedded into an association’s website, MX Online provides enhanced services to members with dynamic, personalized and relevant content.

  •     Association for Middle Level Education (AMLE)
  •     American Society for Surgery of the Hand (ASSH)
  •     Building Industry and Land Development Association (BILD)
  •     National Court Reporters Association (NCRA)
  •     PromaxBDA (Promax)

Upgrades to UX Online 2011 – UX Online creates a 360-degree view of member activities through a single, centralized database, so association staff can engage in meaningful, personalized communications, strengthen member relationships and provide excellent customer service.

  •     American Society for Surgery of the Hand (ASSH)
  •     Building Industry and Land Development Association (BILD)
  •     Canadian Association of Accredited Mortgage Professionals (CAAMP)
  •     Consumer Healthcare Products Association (CHPA)
  •     Council of Landscape Architectural Registration Boards (CLARB)
  •     Independent Insurance Agents of Illinois (IIAI)
  •     National Congress of American Indians (NCAI)
  •     National Court Reporters Association (NCRA)
  •     PromaxBDA (Promax)

Protech’s association management software delivers maximum value for membership organizations with a proven, predictable, long-term technology plan. Protech Cloud Business Solutions leverages Protech’s more than 25 years of deep, association-industry expertise, and Microsoft’s commitment to innovation and world-leading investment in the Microsoft Dynamics CRM platform to help associations deliver exceptional member experiences.

To learn more about Protech’s association management system, visit the Protech booth, number 311, during the American Society of Association Executives (ASAE) Annual Meeting & Expo Aug. 3-6, 2013, at the Georgia World Congress Center in Atlanta.

About Protech Associates, Inc.
Protech Associates, Inc. is the world’s first and leading provider of cloud-based association management software (AMS) powered by Microsoft Dynamics® CRM. Founded in 1984, Protech combines deep industry expertise and the technical knowledge of numerous on-staff Microsoft Certified Professionals to deliver a robust, easy-to-use, membership management software that is Certified for Microsoft Dynamics, with enterprise-level security, a built-in disaster recovery plan, and a 99.9 percent uptime guarantee. Headquartered in Colombia, Md., the company has been named to the Microsoft President’s Club multiple times, received the Microsoft Distinction in Marketing Award twice, is a Microsoft partner with a Gold Competency in CRM, and partners with technology leaders including CenturyLink, Cetrom, Melissa Data, PayPal, and ExactTarget. For more information, visit http://www.protechassociates.com.


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