Axonom Ramps Up SaaS Infrastructure to Meet Customer Demand

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Axonom invests in its SaaS equipment and systems to enhance security, improve performance, and provide flexibility for Microsoft Dynamics CRM and Powertrak customers.

Axonom, a leading provider of Customer Relationship Management (CRM) and Partner Relationship Management (PRM) solutions, today announces powerful upgrades made to NetPRM, the company’s hosted software-as-a-service (SaaS) offering for Powertrak and Microsoft Dynamics CRM customers. This investment is a direct result of changes in the consumer CRM buying behavior, a year-over-year 200% increase in SaaS subscribers, and future growth projections.

Axonom is a global provider of software solutions that automate revenue generating business processes for high-tech, manufacturing, and service organizations. Its award-winning Powertrak Product Configurator, and Time and Billing modules enable customers to efficiently manage their quote-to-cash cycle, automate time entry and billing management processes, and streamline partner and customer transactions.

In the last two years, Axonom has seen a sizeable shift in CRM software buying habits. “Regardless of company size or complexity of requirements, a large portion of our new customers have selected our subscription-based offering over on-premise deployment,” said Mike Belongie, COO at Axonom. “As a result, our SaaS customers have increased by more than 200% and our revenue under contract is up tenfold over the previous year.”

To meet this demand, Axonom upgraded all equipment and systems at its hosting environment called NetPRM. NetPRM is an alternative cloud-based buying option for Microsoft Dynamics CRM and Powertrak customers that seek a cost-effective, rapid implementation, and maintenance-free solution. This monthly subscription-based offering eliminates the burden for end-users to install, maintain, or update CRM software and/or infrastructure.

Axonom’s investment into NetPRM’s infrastructure has led to increased storage and performance, improved reliability, but more importantly, enhanced security. “We’ve added newer, faster, better computers and storage, new firewalls, plus SQL 2012 High Availability which mirrors all databases on separate physical storage in real-time. When coupled with new customer accessible cloud backup, NetPRM delivers the premier SaaS revenue enhancement offering for our exploding high-tech customer base,” added Belongie.

Rapid Implementation, Flexible Offering

Help/Systems, LLC, a global provider of systems and network management, security, and business intelligence software selected Axonom to begin a multi-year, multi-phased approach to replace its homegrown CRM with Microsoft Dynamics CRM. Prior to the project, Help/Systems had an immediate need to execute marketing campaigns utilizing Microsoft Dynamics CRM and email marketing provider CoreMotives. “We leveraged Axonom’s hosted environment to quickly deploy the necessary solutions to execute email marketing campaigns,” said Colleen Kulhanek, director of global marketing at Help/Systems. “With Axonom’s guidance, we’re migrating our environment from hosted to on-premise. The ability for one organization to help us with both deployment options saved time and energy, in addition to the quick execution on our marketing campaign.”

Cost-effective, Maintenance-free

2 Degrees Ventures, a California-based organization that leverages unique relationships with industry-leaders and cultural influencers, turned to Axonom’s SaaS option to host Microsoft Dynamics CRM, Powertrak Portal, and Powertrak Mobile Survey solution at NetPRM. "We saw Axonom as the ideal partner for this project because they brought to the table extensive expertise in tailoring Microsoft Dynamics CRM to fit our business, plus a suite of enhancement solutions to complete additional business requirements. On top of that, Axonom’s hosting environment sealed the deal,” said Doug Kanner, CFO at 2 Degrees Ventures.

Comprehensive SaaS Product Line

Sonitec-Vortisand, a global manufacturer of sand filters used in large-scale water filtration systems, chose Axonom’s cloud-based Powertrak Product Configurator and Partner Portal to automate the quoting process for their internal sales team and partner channel reps. “Axonom was the only company with both the SaaS products and a SaaS model that could accommodate our channel model,” stated Simon Toussaint-Levesque, director of marketing at Sonitec-Vortisand.

Together, Powertrak Product Configurator and Partner Portal deliver a cost-effective, packaged solution to improve the partner sales experience and performance. Axonom’s concurrent pricing model enables organizations with a large partner population to configure orders with speed and accuracy at a lower cost.

Toussaint-Levesque concluded, “We have a large distribution channel but that channel only needs infrequent interaction through the Powertrak Portal. Axonom understands our business and has designed their solutions specifically for customers like Sonitec, with configure-to-order and channel sales processes."

About Axonom

Axonom is an independent software vendor that designs, manufactures, and markets Powertrak, the innovative B2B revenue management suite for high-tech and manufacturing industries. Powertrak enables companies to successfully sell and service to its customers and partners in an environment that requires multi-level relationship tracking, web self-service, partner/dealer loyalty management tools, streamlined quote-to-order processing, time and billing management, hassle-free payment options, and a worldwide presence.

Enriched with mobile extendibility,Powertrak’s High-Tech Industry solutions include: Customer and Partner Portals, Product Configurator, Design Win, Forecasting, Time and Billing, and SaaS Revenue Management. By delivering more transactions more efficiently through channels at a lower cost, Powertrak helps customers achieve greater profit potential. For more information, please visit

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