(PRWEB) July 31, 2013
Keynote speaker, bestselling author, customer service consultant and renowned customer experience-centered entrepreneur Micah Solomon has announced new keynote speaker titles and keynote speech topics addressing key industries and themes, including Millennial generation customer service, sales, and loyalty (Gen Y), and issues specific to the hospitality, automotive, death care, business to business (B2B), retail, banking, financial services, healthcare, government and governmental agency issues, and technology and IT sectors.
Mr. Solomon is inviting businesses of all sizes in these sectors and related industries to contact him for updated information on these keynote speaking and webinar topics and updated fee structure. (His office can be reached directly at 484-343-5881 or at http://www.micahsolomon.com as well as by direct email: micah(at)micahsolomon(dot)com. He is currently offering updated pricing and topics in the classic keynote speaker format (up to 60 minutes) as well as in his innovative "Keynote Plus" (master class) format, as well as remote webinars.
Keynote speaker Micah Solomon brings to each of his keynote speeches the latest business, leadership, and customer service best practices and trends from the U.S. and around the world (Seattle/ Philadelphia/ U.S./ U.K./ Europe/ Asia--including China, Japan, Singapore/ Russia/ Scandinavia).
Micah Solomon's books on customer service, the customer experience, customer loyalty, and hospitality have now been translated into nine languages and won multiple awards, including having recently been chosen by the Best Small Business Book Awards among the top business books of 2013. The books are also available in audiobook format on Audible.com and iTunes through Gildan Media and his publisher, American Management Association (AMACOM)
About Micah Solomon
Micah Solomon was recently named a “new guru of customer service excellence” by the Financial Post. His latest business bestseller, "High-Tech, High-Touch Customer Service," as well as his perennial bestseller, "Exceptional Service, Exceptional Profit" (a collaboration with the creators of the modern-day Ritz-Carlton), have won multiple awards. His expertise has been featured in Inc. Magazine, Bloomberg BusinessWeek, CNBC, Forbes, and the Harvard Business Review.
As the lead customer service consultant and customer loyalty consultant at Four Aces, Inc., Micah Solomon specializes in helping companies, governmental agencies, and other other organizations build customer service initiatives and customer loyalty transformations that provide both immediate results in today's challenging business environment and significant sustainability over time.
As a keynote speaker, Micah Solomon's uniquely inspiring and humorous keynote speeches on customer service and customer loyalty convey his passion for everything that makes a business great, delivered in his famously relaxed and friendly 21st-century speaking style. Micah is legendary for engaging his audiences through his sincerity, his genuine passion for his clients’ success, and his unique visual presentation style - no stock photos here, just real life examples.
An entrepreneur and business leader himself, Micah used the techniques he speaks about to build his company from a one-man home operation into a market leader in the manufacturing and independent entertainment field—a story well known to readers of FastCompany and Seth Godin’s marketing bestseller Purple Cow. Micah was also an early investor in the Apple-related speech recognition technology behind Apple’s Siri.
For more information, please contact Four Aces Inc: info(at)micahsolomon(dot)com, (484)343-5881.