“Phil has a tremendous passion for ensuring that deserving clients receive phenomenal service and that each is given the best possible opportunity for a favorable SSDI award," Julie Turpin, COO
Wakefield, MA (PRWEB) August 05, 2013
The Advocator Group, LLC, a nationwide advocacy organization for Social Security Disability Insurance (SSDI), has appointed Phil Racicot as Chief Resolution Specialist. In this role, Racicot will draw on over 35 years of Social Security disability experience to drive optimal outcomes for complex and sensitive client situations.
Racicot began his career with the Social Security Administration in 1974, performing a number of different roles and, ultimately, serving as the Branch Chief of the Boston Disability Quality Branch. In 2009 and 2010, his team received the Social Security Administration’s National Office of Quality Performance Executive Recognition Team Award. He joined The Advocator Group in 2011 as the SSDI National Practice Leader, a role in which he provided guidance on the development of quality programs geared towards attaining favorable Social Security Disability awards.
As the Chief Resolution Specialist, Racicot is responsible for generating initiatives that support exceptional client service and retention, including leading a client-centric culture and driving the organization to work together for the optimum client experience. In addition, he will examine trends in data and client feedback to continuously strengthen The Advocator Group’s service model and its overall client award rates.
Julie Turpin, The Advocator Group’s Chief Operating Officer notes, “Phil has a tremendous passion for ensuring that deserving clients receive phenomenal service and that each is given the best possible opportunity for a favorable SSDI award. His enthusiasm and expertise make him a natural fit for this position and we look forward to the process enhancements that he will bring to the organization.”
Racicot received his Bachelor’s degree in History from Merrimack College and holds a Master’s degree in Landscape Design from Radcliffe College.
ABOUT THE ADVOCATOR GROUP
The Advocator Group, LLC is a nationwide advocacy organization dedicated to helping individuals apply for and obtain Social Security Disability Insurance. In addition, The Advocator Group assists Medicare beneficiaries in identifying the best coverage possible for their unique needs. The Advocator Group’s team of experienced Social Security and Medicare advocates ensures that each client is provided phenomenal service while each case receives close attention. The company’s core values include humility, integrity, commitment, optimism, learning and creativity. For more information, visit http://www.advocator.com.