MountainOffice Announces Mobile App That Further Enables Ski Resort Leaders

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MountainOffice announces new feature that ski resort leaders can utilize to raise the bar in effectiveness and efficiency, which together result in increased productivity demonstarting leadership by sharing knowledge and providing access to information that enables enhanced productivity. Knowledge breeds awareness allowing accountability, which contributes to organizational health, increases productivity creating more business value and improved financial performance

Lech, Ski Arlberg / Austria
Thomas Maghörndl, operation manager
For many years we have used MountainOffice to support our daily work. All maintenance- and service tasks are scheduled, documented and tracked by MountainOffice including snowmaking.

This is a bold and different claim that MountainOffice makes; a valid and expected question about a software system being a contributor to someone's leadership skill.

MountainOffice has taken more uphill steps to further expand the ability to enable the sharing of information. As of June 2013, MountainOffice is now available as an Android Mobile App. This advancement really makes manuals, schematics, maintenance history, parts availability, special requirements and safety instructions a part of a technician’s tool bag. This app becomes a real tool!

Examples of productivity of MountainOffice might be a skilift technician on a lift tower during a busy weekend trying to re-install a failed RPD; with MountainOffice on an Android device can pull up the history of that tower and the related issues, if any with this RPD, as well as the appropriate wiring diagram; or the snowmaking technician with an Android device who is in a valve pit with a broken valve at midnight needing information on the valve to get it back online could also utilize MountainOffice to gain access to drawings of the valve. In many cases these technicians would have to remove themselves from the point of trouble, travel to a shop at the base of the mountain and find the appropriate information via various filing systems,which can be a challenge. By using MountainOffice this wasted time is eliminated, productivity gained as well as the technician feels more empowered in that information has been made readily accessible for him to do his work and most importantly, lift and snowmaking are back on line providing the better product for the guest.

MountainOffice is a database especially created for ski resort mountain operations by ski people. It is simple yet allows for flexibility in its layout such that the output of the system closely mirrors how work is done. However, its greatest attribute is that it enables users to share information easily with staff technicians. Providing this tool demonstrates a commitment to staff in making their job more meaningful and just plain easier. Easy access and transparency of the work also creates accountability a key ingredient of building a healthy organization.

This system is made for ski resorts and areas. It is not a rework of an automotive or facility CMS System that causes work arounds. This system has been designed and is marketed by people who know Mountain Operations at ski resorts.

SEC Ges.m.b.H, the developer of MountainOffice, was founded in 1998 by Felix Viehauser and Erich Wanker. SEC produces, an online magazine specializing in ropeways transportation, and, an online information platform for ropeway technicians in Europe. It also represents IDE technologies Ltd of Kadima, Israel, which makes all weather snowmaking systems, a vacuum based technology, used for unique snowmaking applications worldwide.

Steep Management, founded in 2009, concentrates its efforts solely in the ski resort and ski community arena focusing on strategic implementation, leadership development and organizational performance improvement. The principal of Steep is Bob Ackland a retired ski area executive with over 40 years experience in the outdoor recreation industry, 20 of that in the ski resort management field. Steep’s interest in MountainOffice is the efficiency and potential cost savings it will offer to those ski resorts who chose to install it.

Ski resorts interested in learning more about MountainOffice should contact:

Bob Ackland
Steep Management

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Bob Ackland
Steep Management
(802) 583-1962
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