The Corporate Executive Board (CEB) Publishes Best Practices Paper on Accelare's Collaborative, Capability-based Planning Approach

Share Article

This newly published best practices paper reviews the recent work done at Blue Cross and Blue Shield of North Carolina (BCBSNC) to facilitate a collaborative, capability-based planning approach with relevant business stakeholders to align and resource the company’s capabilities to achieve its business goals and cascade strategy down to the individual contributor level to increase employee strategic comprehension and engagement.

The CEB is the world’s leading member-based advisory company with 30 years of experience working with top companies to share, analyze, and apply proven practices. Every year they equip more than 16,000 senior leaders from more than 6,000 organizations across 60 countries with the insights and actionable solutions they need to respond quickly to evolving business conditions and transform operations.

This best practices report focuses on the work of the Enterprise Business Architecture (EBA) team at Blue Cross and Blue Shield of North Carolina (BCBSNC) and their use of Accelare methods and tools to facilitate a set of collaborative, capability-based planning workshops with relevant business stakeholders to understand the company’s capabilities in relation to business goals. These workshops improved collaboration across the business, including the support departments (Information Systems, Information Management, HR, Finance, Business Process Engineering), and were instrumental in getting the strategy communicated down and through the organization to increase employee comprehension of, and engagement in the strategic efforts of the firm.

Even when architecture groups have a well established model of the business’s capabilities, they are rarely able to decompose it in a logical way and use it to establish a unified view of business priorities. At BCBSNC, EBA’s approach provided a clear understanding of capability importance and performance, and resulted in a rational prioritization of improvement areas according to external pressures, strategic plans, business priorities, resources, and time.

The report is available to CEM members [here.

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Mark Klein
Visit website