Be prepared for a swift submerging in the cold-water dunk tank of reality! This tell-it-like-it-is webinar will be the wake-up call to empower you to give the best customer service of your career!
Los Angeles, CA (PRWEB) August 09, 2013
BrideLive, creators of the only web-based virtual meeting software designed specifically for the wedding and event industry, have officially teamed up with nationally recognized speaker and author Larry Williams to present an innovative webinar designed to educate wedding vendors on improving and adapting their customer service style.
The webinar, titled “How to Improve Your Customer Service Skills Overnight” will be held on Wednesday, August 14, 2013 at 5PM Pacific, 8PM Eastern. This webinar is sponsored by BrideLive and is part of their Consultants Corner program, an on-going effort to educate and provide wedding and event professionals with valuable business resources through monthly newsletters, informative articles, educational webinars and social media interaction.
August’s webinar will be presented by Larry Williams, a nationally recognized author, public speaker and member of the National Speakers Association. A former certified Wedding Entertainment Director and keynote presenter for many wedding industry conferences, Larry has owned and operated his own entertainment company for more than twenty-three years. In 2011 he released the book “Customer Service A to Z”, which offers tips for delivering great customer service.
In this upcoming webinar, Larry will be discussing customer perceptions and how customer service is connected to everything we do in business. In addition, Larry will be providing ten actionable steps that wedding and event vendors can use immediately to improve their customer service.
When asked what attendees of “How to Improve Your Customer Service Skills Overnight” should expect during this webinar, Larry responded “Everyone thinks they offer great customer service - because they’re nice and they smile. Well, it takes much more than that. Be prepared for a swift submerging in the cold-water dunk tank of reality! This tell-it-like-it-is webinar will be the wake-up call to empower you to give the best customer service of your career!”
For more information or to register for the webinar, please visit http://www.bridelive.com/Webinars/august-2013-webinar.html.
For more information about Larry Williams or his highly endorsed book “Customer Service A to Z”, please visit http://www.customerserviceatoz.com.
Headquartered in Sherman Oaks, California and based on technology that has been in development and commercial production for over nine years, BrideLive.com launched in 2011 as a custom software company and is frequently recognized for its rapid sustained growth, product excellence, and superb multi-media user interface. Through their cutting-edge technology BrideLive.com has been able to provide a web-based virtual meeting space used by wedding planners, photographers, DJs, florists and other professionals in the wedding industry who wish to leverage the power of online, personalized meetings to convert leads, grow sales, and save time. BrideLive offers mobile apps for iOS and Android users, making its state-of-the-art solutions easily accessible via iPhones, iPads, as well as all Android enabled tablets and smartphones.
For more information on BrideLive.com please visit http://www.bridelive.com or call 888.300.8359.