St. Louis, Mo (PRWEB) August 12, 2013
Netelligent Corporation announced today that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Netelligent Corporation for delivering outstanding customer service to customers in the United States.
“Receiving the customer satisfaction award really differentiates Netelligent from many other Cisco Partners. This award is Cisco's highest customer satisfaction award within the Cisco Channel Partner Program. By partnering with our customers, we enable them to meet their business goals by not only solving technology challenges but also taking a neutral approach in helping to determine what consumption model best benefits their organization. This award is a true testament to the hard work each Netelligent employee gives to each customer as we continue to strive to deliver the “WOW” experience,” said Susan Overby, Vice President of Human Resources and Customer Experience.
“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate Netelligent for achieving outstanding customer satisfaction,” said Edison Peres, senior vice president of the worldwide channels go-to-market group at Cisco.
Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.
The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities - critical factors in choosing a trusted partner.
Netelligent Corporation is a technology solutions company that provides technology services to businesses. As a partner to our clients business, we strive to elevate business above technology by providing phone, server/virtualization, cloud, networking and video services to help our clients do what they do best-- service their clients better. We take a neutral approach in helping to determine which IT consumption model best benefit’s each client organization (on-premise, managed, or cloud). Founded in 2003, Netelligent is located in Chesterfield, Missouri and has three data centers located in Colorado, Missouri, and Singapore. Netelligent is a Cisco Gold Partner and SOC II Certified. Additional information about Netelligent can be found on their website http://www.netelligent.com.
Cisco, the Cisco logo and Cisco Systems are registered trademarks of Cisco Systems Inc. in the United States and certain other countries.
# # # #