A streamlined engagement process is the fundamental backbone of successful, growing enterprises.
Scottsdale, AZ (PRWEB) August 13, 2013
According to an infographic released Aug. 1 by Layer 7 Technologies, almost 87 percent of enterprise-size companies will implement an application programming interface (API) within five years.
This trend demonstrates the importance large organizations place on cloud-based technologies that integrate existing programs, such as Outlook, Google applications and customer relationship management (CRM) systems like Infusionsoft.
“For any organization to be successful, it must have a strategy to deploy and manage the APIs that will enable it to secure and leverage data, empower a mobilized workplace and engage with the developers driving the app economy,” said Dimitri Sirota, senior vice president of security at Layer 7 Technologies.
One vital operational process that can be leveraged through an API is appointment-scheduling. A robust API enables a company’s a database management system to communicate with an online scheduling program.
By integrating and fully automating appointment-scheduling, a multi-location organization can operate more efficiently.
“A streamlined engagement process is the fundamental backbone of successful, growing enterprises,” said Stephen Booze, CIO of Appointment-Plus enterprise appointment scheduling software. “For service-based organizations with a high volume of multi-appointments per time slot, integrating appointment data is a necessity.”
Here are three benefits of utilizing an API for seamless integration:
1. Real-time visibility and reporting.
Newly-scheduled or changed appointment times are instantly reflected across the proprietary systems. This ensures that users view accurate schedules and availability in their calendars.
2. Time efficiency.
Automating the scheduling process across an enterprise system—instead of multiple, independent systems—enables staff to work more productively, resulting in more profitable operations.
Reputable SaaS providers utilize internal development resources to integrate their product with proprietary systems. An integrated API allows for customized system functionality, including:
- Business rules.
- Custom interfaces.
- Data migration.
Learn how Appointment-Plus Enterprise can improve your department. Call 888-772-6746.
About: Appointment-Plus is a Scottsdale, Ariz.-based SaaS company named one of the Phoenix metro area’s top software firms by the Phoenix Business Journal. They provide over 16 million people access to their online business management software, which specializes in appointment scheduling for customers, staff and resources.
For media and online journalists: Interested in interviewing our executives regarding future business-to-business online software technology or quotes for guest articles? Please email us at erichard(at)appointment-plus(dot)com.