London, UK (PRWEB) August 15, 2013
Creative Virtual was named the winner of a Silver Stevie® Award in the Most Innovative Company of the Year in Europe category in The 10th Annual International Business Awards today.
The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2013 IBAs received entries from more than 50 nations and territories.
Nicknamed the Stevies for the Greek word for “crowned,” the awards will be presented to winners at a gala awards banquet at the W Hotel in Barcelona, Spain on 14 October.
More than 3,300 nominations from organisations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories, including Most Innovative Company of the Year, Management Team of the Year, Best New Product or Service of the Year, Corporate Social Responsibility Program of the Year, and Executive of the Year, among others. Creative Virtual won in the Most Innovative Company of the Year in Europe category.
“We’re very proud to be selected as a 2013 Silver Stevie Winner for most innovative company. Our platform strives to bridge the gap between global enterprises and their customers by merging knowledge sharing, information delivery and conversational analytics to help improve the customer experience,” says Founder and CEO, Chris Ezekiel. “We believe customer relationships should be fluid, allowing enterprises to engage in personalised, 1:1 conversations with customers anytime, anyplace and in any language. We’re very proud of what we’ve achieved and feel honored to be recognised by the Stevie Awards for our accomplishments.”
Stevie Award winners were selected by more than 250 executives worldwide who participated in the judging process this year.
“The 2013 International Business Awards are noteworthy for featuring the best collection of entries we have ever received,” said Michael Gallagher, president and founder of the Stevie Awards. “The judges have been unanimous in their comments about the quality of achievements, and the expertise with which they were portrayed, in the nominations we received this year. We extend our most heartfelt congratulations to all of this year’s Gold, Silver and Bronze Stevie Award winners.”
Details about The International Business Awards and the lists of Stevie Award winners are available at http://www.StevieAwards.com/IBA.
ABOUT CREATIVE VIRTUAL
Creative Virtual is a leader in self-service customer experience management solutions for enterprises. Global organisations like HSBC, Verizon, CA Technologies, E*TRADE, Lloyds Banking Group, Renault and National Rail Enquiries rely on our technology to optimise their customer support, sales, marketing and call centre teams, reduce costs, increase online sales, and achieve operational excellence across mobile, web, and social media channels. Since 2004, Creative Virtual has built the most advanced technologies in knowledge management, natural language processing, and virtual assistants to help businesses deliver intelligent, personalised customer experiences that reduces email and call volume, builds brand loyalty, and increases customer engagement at a lower cost per conversation. Delivering accuracy of over 90% and call deflection of up to 50%, our platform is the most compelling self-service product in the world today. For more information about Creative Virtual solutions, products and software, please visit our website at http://www.creativevirtual.com.
About the Stevie Awards
Stevie Awards are conferred in five programs: The International Business Awards, The American Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.