“Dialogic’s equipment gives us the competitive advantage and flexibility to serve our customers without downtime,"said Joe White, vice president at Brightlink Communications.
PARSIPPANY, NJ (PRWEB) August 15, 2013
Dialogic Inc. (OTCQB:DLGC), the Network Fuel™ company, today announced that Brightlink Communications selected and implemented Dialogic session border controllers (SBCs) that included gateway functionality to enable the delivery of media-rich communications and uninterrupted service for a wide array of wireless providers among disparate networks. Dialogic’s SBCs helped the Atlanta-based voice services provider improve operations and customer service by seamlessly interconnecting to TDM networks, resulting in new business deals, better call quality and significant reductions in operational costs.
Brightlink Communications wanted to improve voice quality and reliably send multimedia traffic for its enterprise and carrier customers. The company deployed Dialogic® BorderNet™ 2020 SBCs to energize TDM to IP interconnection and facilitate SS7 protocol connectivity for advanced calling capability. These Dialogic solutions helped Brightlink improve traffic performance measures compared to its prior solution. The company now manages more than two billion minutes of customer capacity across its BorderNet 2020 SBCs, representing over a quarter of Brightlink’s North American service. The BorderNet 2020 SBCs also played a critical role in providing Brightlink transcoding and interoperability to handle faxing, and established reliable traffic service among carriers and wholesalers. Thanks to the Dialogic solutions, Brightlink can now better serve unique call scenarios and call loads, which has led to several new customer deals as well as improved efficiency.
“With the Dialogic solution, we can improve our control of call quality and costs, as well as peer with new customers that don’t yet have SIP-capable networks in order to allow video, voice and data to successfully reach end users,” said Joe White, vice president at Brightlink Communications. “Dialogic’s equipment gives us the competitive advantage and flexibility to serve our customers without downtime. In order to improve service quality and reduce backhaul costs, Brightlink is eager to deploy more BorderNet SBCs throughout the country to be closer to our customers.”
Andrew Goldberg, senior vice president of marketing and strategy for Dialogic said, “Voice service providers are bombarded with unique call scenarios worldwide. By normalizing traffic between disparate infrastructure and protocols, Dialogic’s system boosts any-to-any network connections to help voice provider leaders like Brightlink become more nimble while also expanding their service portfolio offerings.”
Dialogic (OTCQB:DLGC), the Network Fuel™ company, inspires the world’s leading service providers and application developers to elevate the performance of media-rich communications across the most advanced networks. We boost the reliability of any-to-any network connections, supercharge the impact of applications and amplify the capacity of congested networks. Forty-eight of the world’s top 50 mobile operators and nearly 3,000 application developers rely on Dialogic to redefine the possible and exceed user expectations.
For more information on Dialogic and communications solutions energized by our technology, visit http://www.dialogic.com and http://www.dialogic.com/showcase/. Also, visit our social media newsroom for the latest news, videos and blog posts.
Dialogic, BorderNet and Network Fuel are either registered trademarks or trademarks of Dialogic Inc. or a subsidiary thereof (“Dialogic”). Other trademarks mentioned and/or marked herein belong to their respective owners.
About Brightlink Communications
Brightlink Communications is a leading telecommunications carrier based out of Atlanta, Georgia. Our customers provide communication services to the most critical industry verticals. They expect thoughtful, concise and completely reliable solutions. Brightlink operates in the same no failure tolerance environment. Our premium network communication platform delivers unparalleled reliability and functionality while utilizing cutting edge technology.
Brightlink’s cloud technologies are designed and built specifically for our customer’s next generation data and voice solutions. We have invested heavily into our voice and IP infrastructures to ensure our customers have the latest service options to support their business objectives.
Brightlink’s cloud based network processes over 7 billion minutes per year. Our enterprise and carrier customers rely on Brightlink to deliver world class customized Voice Services. Our IP based solutions allow fast and efficient interconnection into our cloud for call origination and termination.
Brightlink processes over 100 million call transaction daily. Our network design and underlying technology platforms ensure top performance and customer service excellence. Under our Managed Services solution, Brightink offers our core competencies direct to customers. Brightlink delivers super-efficient management, oversight and comprehensive performance monitoring to our clients so they can focus on their core business.
We are dedicated to providing our clients optimal solutions with total confidence that their customer’s crucial communications needs are met.
For more information on Brightlink, visit http://www.brightlinkcom.com/.