With LabInsight, our customers can experience all of NTS’ services from the convenience of their personal computers – saving time and money.
Franklin, MA (PRWEB) August 16, 2013
NTS’ customer portal LabInsight, created by CABEM and powered by Livia, has been in operation for five years now and has proven to be a resounding success for the company. LabInsight is a sophisticated yet easy to use online customer information portal, complete with behind the scenes support and full Internet and ITAR security.
Senior VP Dwight Moore says of the portal, “LabInsight is an online consumer support tool to provide our customers with the best quality services in our industry. With LabInsight, our customers can experience all of NTS’ services from the convenience of their personal computers – saving time and money.”
NTS is the largest test lab in the country, and its customers use the portal every day, with a total deployment of over 80,000 users. With LabInsight, NTS’ customers can access project documents, reports, data, and remotely witness testing in real-time, using secure video from web cameras located inside NTS’ facilities.
NTS LabInsight is powered by Livia, CABEM’s proprietary platform that is designed to securely power custom software applications that address specific customer needs quickly and in a cost-effective manner. Livia also powers CABEM’s training, lab, and scheduling products. Livia comes out of the box with flexible user and viewing permissions, allowing information and processes to be shared internally within an organization and externally with customers and other outside users. This makes it a great solution for extending services to customers while simultaneously promoting internal efficiencies.
To learn more about Livia, visit CABEM’s webpage at http://www.cabem.com//products/livia_platform/.
About CABEM Technologies LLC:
CABEM Technologies was founded in early 2002. CABEM designs, builds, deploys and maintains custom software solutions and products for organizations that require sophisticated technology solutions. CABEM provides technology solutions to progressive nonprofit and for-profit organizations of all sizes, in a variety of industries including academia, testing, banking and identity theft, environmental, health care, military, and social media. Visit http://www.cabem.com for more information.
CONTACTS for CABEM Technologies LLC: Jay Fredkin, Director, at 508.541.3123