Pasadena, CA (PRWEB) August 16, 2013
The International Business Awards has named QLess, Inc., the winner of six of their most prestigious awards including: IT Executive of the Year, Innovator of the Year, Company of the Year – Computer Services, Most Innovative Company of the Year in Canada and the US, Company of the Year – Computer Software, and Executive of the Year – Computer Software. Qless is the world’s first mobile queuing solution helping organizations replace physical lines and waiting rooms with virtual and mobile queues.
“We’re deeply honored to be named as the winners of such esteemed awards both for the IT and computer software industry on such a global level, with so many great companies out there” said Alex Bäcker, Founder and CEO of QLess. “We have been able to save well over ten million customers a combined 226 years from waiting in line. Standing in line is dead. If you have your customers wait for service at your business, you might as well just cut two years of their life. It’s rude. But it’s also bad business: businesses lose up to half their clientele during the wait for service, and most don’t even know it, because they have no way to measure it. It’s like pouring water down a funnel too fast: you’re going to lose a lot of water. QLess changes all of that. Businesses, governments and universities anywhere in the world can shift from that ages-old paradigm of lines to a digital one that yields 99% client satisfaction and greater profits immediately. Often, they can be up and running on the very day they decide to go QLess. And they can do it with a 400% ROI guaranteed. That means quadrupling your money! Who in their right mind wouldn’t do that today?”
Alex Bäcker was named the Gold Stevie Winner of IT Executive of the Year, Silver Stevie Winner of Innovator of the Year, and Bronze Stevie Winner of Executive of the Year in Computer Software. Bäcker's creation of QLess, Inc. has been honored with the Silver Stevie Winner of Company of the Year in Computer Services in Europe, Bronze Stevie Winner of the Most Innovative Company of the Year in Canada and the US, as well as Bronze Stevie Winner of Company of the Year in Computer Software in Europe.
Founded in 2007, QLess’ mission is one that is markedly simple and driven by the goal of eliminating waiting in line. Attuned to the fact that the average person spends two years of her life waiting in line, QLess allows people to receive the crucial services they need without having to waste valuable time. QLess is being used in hundreds of cities on four continents at places like DMVs, Fortune 500 retail stores, healthcare providers, colleges, restaurants, barbershops, bowling alleys, theme parks, and everywhere people wait.
As customers move through the queue, QLess watches, learns and forecasts future wait times using a variety of statistical analysis techniques. Case studies conducted by Fortune 500 partners have shown QLess increases footfall to sale conversion rates and boost customer satisfaction. A carefully controlled case study by a Global Fortune 100 showed a 700% ROI in the first 90 days.
This year marks the fifth time QLess has been named a finalist for either The American Business Awards’ domestic or international business award. With submissions estimated to top 3,200 from a large array of organizations within varying industries, winners were chosen by more than 140 business professionals nationwide.
Also referred to as the Stevie Awards, The 2013 International Business Awards will be presented at an award banquet taking place on October 14, 2013 at a gala banquet at the W Hotel in Barcelona, Spain.
Founded in 2007, QLess, Inc. is headquartered in Los Angeles with team members from the world’s leading universities and Internet companies including Caltech, MIT, Oxford and Yahoo! The company’s mission is simple: Eliminate waiting in line. QLess replaces physical lines and waiting rooms with virtual, mobile lines where organizations’ customers can enter the waiting line from any cell phone, tablets, touch screen kiosks or the Web. An organization’s employees can call customers to the line from the QLess Queue Manager, allowing customers to roam freely while they wait. When customers are ready to be seen, QLess sends them an SMS or calls their mobile phones. Clients include Fortune 500 retailers such as Vodafone & T-Mobile, government entities such as the Texas DPS, the Kansas DMV, & the cities of Austin & Denver, restaurant chains such as Twin Peaks, healthcare institutions such as the Cleveland Clinic, bowling alleys such as Brunswick, and many more institutions small and large across four continents. For more information about QLess, visit http://www.qless.com.