Brookstone Lodge Receives Town Customer Satisfaction Award

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Brookstone Lodge is awarded the Town Customer Satisfaction Award. The award is presented to businesses that receive a 4-5 star rating in an overall customer assessment.

Brookstone Lodge iwas recently awarded the Town Customer Satisfaction Award for high customer ratings.

This award is an exciting milestone for Brookstone Lodge, as we strive to meet the needs of customers and ensure the most satisfying stay with us...."

Asheville’s locally owned and operated Brookstone Lodge has been awarded the 2013 Talk of the Town Customer Satisfaction Award, based on a 4.5 star rating, administered by the outside agency.

The Talk of the Town awards program has been in effect for over five years with the purpose to showcase businesses ranked by consumers as the best in their respective industries. The award is based on the past 12 months regarding customer satisfaction and incorporates a variety of tools to gather data from customer reviews, surveys, blogs, social networks, business-rating services and other honors and accolades to determine top consumer-rated business across North America. The award ultimately recognizes businesses with only a four- or five- star rating.

"This award is an exciting milestone for Brookstone Lodge, as we strive to meet the needs of customers and ensure the most satisfying stay with us. It is important to recognize that this award wouldn’t be possible without our wonderful guests and their patronage,” said Christine Maloney, Marketing Manager for Brookstone Lodge.

Talk of the Town originally created the award system to help people using the internet to better-determine the best option for their various industry needs. With uncensored review website content, accurate information can be difficult to determine for users, for better or worse. Talk of the Town created an unbiased overview of businesses in an effort to provide more accurate reviews of various businesses, according to their website. The award only goes to businesses who cumulatively receive a four- or five-star rating.

Brookstone Lodge is located Asheville, North Carolina, named a must-see destination by Frommer’s because of the thriving arts community, diverse outdoor adventures, numerous historic and architectural attractions and unique downtown. Brookstone Lodge is located just five minutes from the Biltmore Estate, near downtown Asheville, Blue Ridge Parkway and the area’s best shopping and dining. Brookstone Lodge offers 73 rooms complete with a flat screen tv, mini-fridge and microwave. Guests can upgrade to whirlpool rooms or double queen rooms with a pull-out sofa, for larger families. The king and petite queen rooms are available for guests on-the-go. Brookstone Lodge also offers a variety of amenities including an indoor heated pool and hot tub, a fitness room and a lobby gift shop. Included with every stay is a complementary deluxe continental breakfast.

To learn more about Brookstone Lodge availability, accommodations, or available specials, visit or call (828) 398-5888 or (877) 798-5888.

Notes to Editors:

Brookstone Lodge works with Osky Blue on their web and marketing development. To learn more about Osky Blue visit

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Christine Maloney
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