Sulphur Springs, Texas (PRWEB) August 22, 2013
To deliver solutions that meet the evolving needs of hospitals, vendors need to work closely with facilities on updated features that address daily pain points. This is the approach Access followed in developing EFR 5.0, working alongside KishHealth to enhance the latest iteration of its electronic forms on demand product, which is used by hospitals worldwide.
Based in DeKalb, Ill., KishHealth System administrates two facilities, Kishwaukee Hospital in DeKalb and Valley West Hospital in Sandwich. Both hospitals have been using Access’s e-forms and electronic patient signature solutions alongside their MEDITECH system for more than a year and provided valuable feedback on the new version.
Senior Administrative Assistant Theresa Wagner explains why KishHealth was eager to participate in the beta testing process.
“We’ve found that Access’s e-forms and electronic patient signature solutions speed registration and save time for the HIM team, as the forms and signatures go directly into EHRs,” Wagner said. “We have a great relationship with Access, so we were happy to collaborate with them on EFR 5.0.”
One of the new features in EFR 5.0 is automated notifications for e-signatures. If a hospital is using Access’s electronic patient signature solution and patients have not signed certain documents, nursing staff are notified so they can quickly collect the required e- signatures. KishHealth also has seen other improvements with how they manage e-forms and electronic patient signatures.
“With Access EFR 5.0, we have a folder with all the forms that require e-signatures,” said Kathryn Eckman, systems analyst. “This makes it easy for us to manage these forms and for users to quickly select the ones patients need to sign.”
Access also has made refinements that enable faster forms uploading and printing, and has simplified the administration console by consolidating certain forms management options. There also are new drag-and-drop and sorting options that further simplify administration.
“It’s quicker to upload new forms to the system with EFR 5.0, and managing downtime registration forms is more intuitive,” Wagner said. “It’s also helpful that the new version enables us to sort forms by admission date, room number and other variables our users choose.”
To help KishHealth get the best value from their e-forms and electronic patient signature project, Eckman and Wagner worked closely with Access to ensure that EFR 5.0 is hospital-ready.
“We’ve had a great experience with Access’s support team,” Eckman said. “When I log an online ticket I usually get a call within 10 minutes. I’ve also found that our project manager is on top of things and responsive to my suggestions.”
KishHealth’s team also has found that Access responds quickly to requests for new and updated functionality.
“We requested the ability to sort patients by the current date. By the time our implementation consultant came on site, the feature was ready,” Eckman said. “That’s an incredible turnaround time.”
About KishHealth System
We are the cornerstone of healthcare for the communities we serve — the first choice for service, comfort and safety. As a community-owned health system, the Kish family unselfishly commits to excellence, education and innovation. At KishHealth System, we are committed to making this the best place for our employees to work, the best place for our physicians to practice and, most importantly, the best place for our patients to receive care. Learn more at http://www.kishhealth.org/.
Hundreds of hospitals worldwide use paperless Access solutions to integrate e-forms, electronic patient signatures and clinical data into EHRs. Access helps improve care, eliminate financial and environmental costs and enhance patient safety and downtime planning initiatives. Learn more at http://www.accessefm.com and discover how you can help Access’s partner The Last Well bring fresh water & the Gospel to Liberia here.