We have a standing commitment to customer service...
Raleigh, NC (PRWEB) August 26, 2013
Win an award one time and you know you are on the right path – win an award three years in a row and you are paving a road that others can only follow. So it is for SiteLink, the leader in self-storage management software worldwide, celebrating the third consecutive win of the Inside Self-Storage (ISS) Best of Business reader’s choice poll as the industry’s “Best Management Software.” Operators from around the world are well aware of the value and performance of SiteLink, so the string of victories in the ISS vote is not surprising, but that does not make it any less rewarding.
“We are pleased to once again be recognized by the industry for the quality of our software,” said Markus Hecker, SiteLink’s COO. “Winning the award each year underscores our standing commitment to customer service and powerful software with the largest choice in technology partners.”
Voters chose SiteLink in the Best of Business poll because they recognize the company’s constant commitment to delivering the most user-friendly, feature-rich and fully-integrated management software. Recent updates like the CRM (Customer Relationship Management) 2.0 module, text messaging and financial tools were designed to keep stores running more efficiently.
“SiteLink cuts costs and improves efficiency at our stores with fully-integrated technology partners, routine updates and constant enhancements,” said Anne Ballard, Universal Storage Group’s President and winner of the 2013 ISS “Best Manager Training” award for both 2012 and 2013. “Access to real-time reports, automatic daily tasks and full-featured integrations allow us to focus on the customer experience.”
“SiteLink’s annual recognition measures how much of the industry relies on them every day for performance, profit-boosting features and ease of use,” said Dallas Dogger, CentreforceIT’s Managing Director. "SiteLink is the fastest growing brand both inside and outside of the United States. With support for more than nine languages and specific business rule support, Web Edition is the perfect choice for any self-storage site, anywhere."
ISS magazine will feature an editorial about the winners in the upcoming November issue. A formal ceremony will recognize SiteLink during the Inside Self-Storage World Expo in Las Vegas, just one day after the 2014 SiteLink User Conference on March 30. The ISS Best of Business award showcases the most popular suppliers throughout the self-storage industry. The poll gives all owners and operators a voice in supporting their favorite vendors.
With more than 7,000 installations worldwide, SiteLink Web Edition is one of the industry’s most popular software programs. Quality service, updates and user-friendly design make Web Edition a favorite of single- and multi-store operators alike. More than 70 of top 100 operators run Web Edition today. Regular, automatic updates deliver integrations with technology partners like RPOST, Late 2 Lien and DocuSign. Web Edition is highly scalable and easy to deploy. SiteLink does not bundle services and lowers operating costs by giving owners a choice in partners like web designers and credit card processors. At no additional charge, Web Edition integrates with platforms like smart phones, websites, listing services, INSOMNIAC KIOSKS and central mail providers. Powerful features like revenue management, built-in CRM, email and text messaging grow revenue and lower the cost of owning software.
Please contact Markus Hecker at (919) 865-0789 x1 or markus(at)sitelink(dot)com and visit sitelink.com for more information.
About Universal Storage Group (USG):
Universal Storage Group – Your Solutions Provider is the self-storage industry’s newest leader in management, consulting, training and developmental services, launched in 2013 as USG (combining the forces of Universal Management Company founded in 1993 and RES Management founded in 1977). Our Leadership Team is first-rate, representing more than 125 years of combined industry experience and achievement. USG can provide as much or as little is needed, from a la carte consulting, training and developmental services to full-service management and even strategic partnerships. We are Your Solution and we’re ready to get started as soon as you are.
For more than 10 years, Brisbane-based CentreforceIT has been Australia’s largest technology and web solutions provider for the self-storage industry servicing Australia, New Zealand and South East Asia. CentreforceIT offers storage operators management software, software support, a full range of security equipment and website integration to boost property values and cut operating expenses. CentreforceIT counts significant operators in Australia and Singapore among its customers. The most popular items in the CentreforceIT product line are the AccessEzy digital access control and alarm system, SiteLink Web Edition and Rapid Stor. Rapid Stor integrates with SiteLink’s API to allow online payments, reservations and move-ins and has resulted in measurable rental increases at leading operators in the region.